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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,328 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,328 reviews
November 01, 2024
Taking almost 2 yrs to get my backordered truck my dealer helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. More
by photoglidite
Verified Customer
November 01, 2024
I brought my car in to get my first oil change after purchase, my screen had stopped working, so they were going to check that out also.. once my car was complete they called for me to pick it up and st purchase, my screen had stopped working, so they were going to check that out also.. once my car was complete they called for me to pick it up and stated that the part they needed to fix my screen was on back order and they didn’t know when it was going to come. So here I am riding around in a car I’ve only had for about 8 months with no music, navigation or anything, it just kinda of sucks. More
by paulaprudhomme
November 01, 2024
Tim Wells and team did an outstanding job creating a great lease proposal very quickly. We were able to close the deal and deliver within 3 hours. Very satisfying experience. great lease proposal very quickly. We were able to close the deal and deliver within 3 hours. Very satisfying experience. More
by courtney.a.makela
November 01, 2024
Very Friendly Service is great they make sure your needs are met while waiting for your car is done Time wise for service was under an hour Will be back if needed are met while waiting for your car is done Time wise for service was under an hour Will be back if needed More
by jaslcast
October 31, 2024
Honest & reliable. Told me my brakes did not need replacement yet.Reputable company. Thank you. Told me my brakes did not need replacement yet.Reputable company. Thank you. More
by pinky99
Employees Worked With
October 31, 2024
Mason did an excellent job. He was friendly and professional. The work was done in a timely fashion. He was friendly and professional. The work was done in a timely fashion. More
by scrook
Employees Worked With
October 30, 2024
Our salesperson Chloe was a ray of sunshine. She was very attentive and took care of us through the whole process of getting a car through Gilchrist Chevrolet and GMC. She was very attentive and took care of us through the whole process of getting a car through Gilchrist Chevrolet and GMC. More
by dvdfan2k
Employees Worked With
October 30, 2024
I really enjoyed the experience that we had with Chloe. She was a ray of sunshine compared to other dealerships. We never felt pressured and she made sure we were happy with our purchase. I would recom She was a ray of sunshine compared to other dealerships. We never felt pressured and she made sure we were happy with our purchase. I would recommend going to Chloe the next time you are looking to buy a car. More
by cjbristow
Employees Worked With
