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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,328 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,328 reviews
November 05, 2024
Friendly and knowledgeable staff. Place was clean. They did a good job on my suburban. Place was clean. They did a good job on my suburban. More
by monike25
Verified CustomerEmployees Worked With
November 04, 2024
Thank you the person is very nice . The Mr atender is very nice. Thanks you. The Mr atender is very nice. Thanks you. More
by Julmoli2@aol.com
Employees Worked With
November 04, 2024
Thank you every much and appreciate your staff for their services for the second time. services for the second time. More
by Andrea Howard
Employees Worked With
November 03, 2024
Everyone at Gilchrist was amazing, zero hassle and stress free car buying! Juan Alvarez was an absolute joy to work with and I would highly recommend him again. We truly appreciate the Gilchrist team and the free car buying! Juan Alvarez was an absolute joy to work with and I would highly recommend him again. We truly appreciate the Gilchrist team and their commitment to being honest sales people. Thank you! More
by usherfamily
Employees Worked With
Juan Alvarez
November 03, 2024
Zach David did an AMAZING JOB helping me find what i was looking for! He told me the ins and outs of all the features that came along with the car! It was fast and easy sale!!! Im sure i was in and out in o looking for! He told me the ins and outs of all the features that came along with the car! It was fast and easy sale!!! Im sure i was in and out in of there in less than 3hrs! He even got to know my kids and was so kind! The employees all were so kind. And congratulated us! I felt so welcomed! Zach Thank you so much for all the help in purchasing my first car that will fit my 4 car seats and have extra space! My family is so happy with this spacious car! More
by jessica.lynn.flores99
November 03, 2024
Great service, friendly, helpful, fast, informative, knowledgeable, kind, honest, great location, convenient hours, teamwork, nice knowledgeable, kind, honest, great location, convenient hours, teamwork, nice More
by burlene253
November 02, 2024
Sean was awesome! From start to finish the process was very easy. Sean was very informative and was able to go over all of the feature of my new truck in person. I wou From start to finish the process was very easy. Sean was very informative and was able to go over all of the feature of my new truck in person. I wouldn’t hesitate to buy my next vehicle from Sean and the Gilchrist team. More
by Nphillips0505
November 01, 2024
The professional customer service exceeded expectations. The interpersonal skills demonstrated by Chloe was second to none. The manager, Will, also demonstrated second to none customer service and spared The interpersonal skills demonstrated by Chloe was second to none. The manager, Will, also demonstrated second to none customer service and spared me the back and forth salesperson routine. I have and will continue to promote the dealership! More
by Johnnyalexander31
November 01, 2024
I was happy with the customer service and the person helping me get into a good forever car. helping me get into a good forever car. More
by Josiebaker85
Employees Worked With
