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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

Overview
Employees
Reviews
Vehicles
4.3
2,326 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,326 reviews

December 21, 2024

Service was slow but the work was completed. I brought the car in on Monday per request but did not get it back until four days later., More

by Johnnyalexander
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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December 20, 2024

$1800 damage to the drivers door on my truck when I left it for repairs and no offers to take care of the damage. More

by 57geyer@gmail.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Skylar treated us respect and took time to show us every detail of the car we eventually bought. Would deal with again. More

by NWTWIGS
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyar
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad Skyler was able to help you with every detail of the car and make the process enjoyable. We appreciate your kind words and would be happy to work with you again anytime!

December 19, 2024

At least fifteen words. At least fifteen words. At least 15. Words. At least fifteen words. More

by tmedak4412
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Looks like you hit the 15-word mark perfectly! Thanks for the fun challenge and the 5-star rating. We’re thrilled you had a great experience!

December 19, 2024

They were the best they handled me with care. I enjoyed them. They kept me informed and they did a great job. I really appreciate taking my car there because they’re the best in Tacoma. More

by Otis.ainslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Chuck is very helpful and professional helping me multiple service appointments for required work. Car ready when promised More

by Kirby
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks for sharing your experience! We’re so glad Chuck could assist you with your service appointments and get your car ready on time. We appreciate your kind words and look forward to helping you again in the future!

December 18, 2024

Zack and Chloe helped find the best fit for me and my growing family. Will made it possible by fitting the payments into our budget and with the oil changes I’ll be a Gilchrist customer for life More

by Earlgrray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach “Duck” Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

It’s wonderful to hear that Zack, Chloe, and Will were able to work together to find the perfect fit for you and your growing family! We're so glad they could make the process smooth and fit everything into your budget. Knowing you'll be a Gilchrist customer for life means the world to us—thank you for trusting us with your car-buying experience!

December 18, 2024

Chloe was great! We weren’t sure on what kind of car we wanted but she helped us narrow it down. This was my first time purchasing a car and she helped make it less s More

by Jae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Purchasing your first car is such an exciting milestone, and we’re so glad Chloe could help make the process smoother for you! Her ability to guide customers and reduce the stress of decision-making is something we’re really proud of. Enjoy your new car, and we’re here if you need anything in the future!

December 18, 2024

Jeff took great care of the transaction and streamlined the process which enhanced my experience compared to other dealers I’ve bought from in the past. More

by Hunter.clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad to hear that Jeff made the process smooth and hassle-free for you. Streamlining the transaction is exactly what we aim for, and it’s great to know we stood out compared to your past experiences. We truly appreciate your feedback and hope you’re enjoying your new vehicle! Let us know if there’s anything else we can do for you.

December 18, 2024

Christy was very helpful, she explained that the cause of the problem on my vehicle. I got what I needed to get done. More

by NDEDICATORIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so glad to hear that Christy was able to assist you and provide a clear explanation of the issue with your vehicle! It’s great to know you got everything taken care of. Thank you for sharing your experience!

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