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Gilbert Chevrolet
Okeechobee, FL
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92 Reviews of Gilbert Chevrolet
Fantastic dealership! Best CHEVROLET (GM product) dealership we have ever experienced in our long line of dealerships spanning Over 45 years! This dealership provides full Best CHEVROLET (GM product) dealership we have ever experienced in our long line of dealerships spanning Over 45 years! This dealership provides full service satisfaction & is trust worthy that work performed was performed correctly. Gilbert CHEVROLET is worthy of TOP Rated dealership in the USA!! More
Emergence Service Visit While driving home from Jacksonville to Naples last Saturday, my 2014 GMC Sierra SLT developed an exhaust leak that got progressively worse...until it While driving home from Jacksonville to Naples last Saturday, my 2014 GMC Sierra SLT developed an exhaust leak that got progressively worse...until it became a real concern. Loud and smelly, it was near the engine under the hood. It needed immediate attention. I was heading across the state, near Okeechobee , where I knew there was a local Chevrolet dealer. I was hoping they would be open offering Saturday Service hours. I got there at 3pm, only one hour before closing time, but you wouldn't have known that. The service staff wrote me up, got the only tech still on duty looking at my problem while I had a coffee in the customer lounge. Within the half hour, I was talking with the tech, who had determined the exhaust header manifold had loosen from the exhaust down-pipe and two of the three nuts had fallen off leaving a significant gap in the normally airtight connection. He had found a couple of lock nuts that would "work" for an emergency repair, but, he also wanted me to know this would only be a temporary "fix". It would get me home, but would need the correct nuts installed as soon as possible. Well, that totally worked for me and shortly after, I was able to resume my homeward trek... ! I actually enjoyed the experience. It was a real pleasure to talk with the staff...the tech and service writers were friendly and knowledgeable, they made me feel "at home"... ...Really, I know this expression gets overused, and maybe is "the correct" thing to say, but I did feel at home. Like I knew these guys for much longer than the 30-45 minutes I was there. Small town friendly, like Naples used to be. Anyway, Gilbert Chevrolet gets a "Ten" from me based on this service experience. Don DeVoe Naples, Florida More
Service 85,000 miles Always looking out for the costumer, Make the appointment to meet my needs then follow up to make sure everything is a go. Real value for the service Always looking out for the costumer, Make the appointment to meet my needs then follow up to make sure everything is a go. Real value for the service. More
very pleasant and professional. I give a rate of 10 to Gary Clements, he was very professional, informative and patient with all what we wanted in a new car; he really deliver the in I give a rate of 10 to Gary Clements, he was very professional, informative and patient with all what we wanted in a new car; he really deliver the information and paid attention to our need not what she wanted to sell very friendly and amigable..... Kudos!!!! to Gary. You an win another "flan"!!! More
Pleasant Experience The saleswoman (Susan Hendershot) was very knowledgeable and informative about the Silverado I purchased. It was a pleasant experience for me because The saleswoman (Susan Hendershot) was very knowledgeable and informative about the Silverado I purchased. It was a pleasant experience for me because there was absolutely no pressure applied by Susan in making the sale. I am truly satisfied that I purchased my Silverado locally from Gilbert Chevrolet. More
Quality Service! Never any problems and James is always friendly and professional when scheduling my service appointment of handling my vehicle when in for a simple oi Never any problems and James is always friendly and professional when scheduling my service appointment of handling my vehicle when in for a simple oil change or a repair! More
A fine auto purchase and auto service experience! I have had along and pleasant experience, both auto purchase and service. The salesman I deal with is Tom Palmer and we are old friends! Needless to I have had along and pleasant experience, both auto purchase and service. The salesman I deal with is Tom Palmer and we are old friends! Needless to say, that makes us good partners in buying and selling anything, especially new cars! More
awesome dealership I bought my 2013 Chevy Cruz last year it has been such an great car, the purchasing part was a breeze, quick and smooth ... no headaches what so ever I bought my 2013 Chevy Cruz last year it has been such an great car, the purchasing part was a breeze, quick and smooth ... no headaches what so ever like other dealerships ... glad I Choose Gilbert's Chevrolet in Okeechobee TEAM CHEVY ?? ?? ?? WOO-HOO More
My buying a used car experience I recently bought a used Chevy Impala from Gilbert Chevrolet. Chris, my salesman was very friendly, professional, and great to do business with. The I recently bought a used Chevy Impala from Gilbert Chevrolet. Chris, my salesman was very friendly, professional, and great to do business with. The other two gentleman in the used car dept. were also friendly and courteous. Chris made the whole process go easy and he did not make me feel like I was being pushed into a buying then and there. I would highly recommend Chris and the dealership to anyone looking to buy either a used or a new vehicle. I discovered a problem with the vehicle within 30 days of buying it and Chris made me an appointment with the service dept. They too, was friendly and professional, and repaired my problem with no charge. More
Recent unscheduled service Recent visit for ignition problem. Mark Dupree service mgr. Mark was able to fit in mechanics diagnostic quickly and identify the problem. As parts we Recent visit for ignition problem. Mark Dupree service mgr. Mark was able to fit in mechanics diagnostic quickly and identify the problem. As parts were not available until following morning, Mark immediately arranged for a loaner vehicle. Mark called next day when repairs complete. Return of loaner, pick up of my truck quick process. Mark was courteous and professional ( as were all of the Gilbert personnel ) I encountered during the process . More