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Gilbert Chevrolet
Okeechobee, FL
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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87 Reviews of Gilbert Chevrolet
August 20, 2024
Amanda and Amber always smiling very friendly very knowledgeable and personal always willing to please the customer knowledgeable and personal always willing to please the customer More
by robert.king
Employees Worked With
Kevin Hatfield, Rick Gold, DeAnne Martin, James Sarros, Harry Sepulveda, Amanda Menezes, Bobby Cook, Dustin Shatzer, Lisa Clark, Amber Wiggins
July 29, 2024
Not very happy about my service visit. Brought my truck in because the radio was changing stations and digital speedometer would not stay displayed. I was told that I needed a software upd Brought my truck in because the radio was changing stations and digital speedometer would not stay displayed. I was told that I needed a software update.( $400 and would not know for sure if that would solve the problem). Paid $100 for diagnostic check. I took my truck to a dealership on the coast they did a scan and found out radio was bad. They replaced the radio and my warranty covered it. Total cost $106.'( I do not understand why they did not do the scan on the radio and replace it at Gilbert. More
by joeschirck
Employees Worked With
Amber
July 15, 2024
Service department communicated everything very well to be and was extremely informative and friendly. I loved how they were able to text me, as my job requires me to be in meetings frequently, so that was be and was extremely informative and friendly. I loved how they were able to text me, as my job requires me to be in meetings frequently, so that was a bonus. Amber was professional, friendly and took care of all my needs. More
by Amanda N.
Employees Worked With
Amber, Carolyn
November 09, 2023
Maintenance suggestions was helpful to get Truck ready for next family visit and Needed my vehicle no later than 3 PM and Gilbert made it happen. Thank you so much. for next family visit and Needed my vehicle no later than 3 PM and Gilbert made it happen. Thank you so much. More
by Ericmillerlawn
Employees Worked With
Amber
August 07, 2023
Picked up my C8 yesterday I have never been to a car dealer who treated me like a valued customer from the time I got out of my car through the process of driving it off the lot plus as a added bonus I dealer who treated me like a valued customer from the time I got out of my car through the process of driving it off the lot plus as a added bonus I received a call from the sales manger Chad to make sure I it got it home and how it drives and if there was any problems plus my salesman Albert checked on me also on how the delivery was and If I made it home with the car it was a great experience and the dealership is about 45 min from home I will continue to skip over other closer Chevy dealerships to have my car serviced there as well All I can say is Thank You customer service is a important part on who I use for any service More
by Ocjohn
Employees Worked With
Chad Harrison, Albert MacKanick, Courtney Bobst
July 12, 2023
Had tires rotated on 7-11-2023. Something happened to tire pressure sensor unit on one tire. They wanted $140 to fix something I feel they caused. Talked to service manager next day Something happened to tire pressure sensor unit on one tire. They wanted $140 to fix something I feel they caused. Talked to service manager next day and said they would fix it for $99. supposedly the price of parts. My wife drives car and said to let them fix for her safety. I would not have. Found out later original GM tire pressure sensors were all 4 for $38. My last trip. I feel I was Lied to twice. More
by Dwoods1868
Employees Worked With
Not known. Supposedly the service manager
April 25, 2023
From finding the car we wanted online all the way until we drove off the lot the whole thing was an easy and smooth process. They worked with us to find the right everything, financing to insurance. And th we drove off the lot the whole thing was an easy and smooth process. They worked with us to find the right everything, financing to insurance. And the entire staff was on point and top notch. More
by Blasito1234
Employees Worked With
Courtney Bobst, Tommy Shorter, Amanda Menezes
