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Ghent Chevrolet - Service Center

Greeley, CO

4.0
181 Reviews

181 Reviews of Ghent Chevrolet - Service Center

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August 08, 2023

It took them a hour plus for oil change and couldn’t even fill washer fluid. Nothing good about this dealership. More

by mikeyjayhendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Montes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Ghent Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

Aug 11, 2023 -

Ghent Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us

August 08, 2023

My car is important to me. ..I can trust Victoria, Scott, Jannett and Matt to do their best work because that's who they are... More

by milez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2023

Friendly. Good service. Trustworthy. Too hight on new car prices though. But ovrrall good.convienient. More

by Curtisbrady1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Orozco Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Romo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Poor communication. Tried to sell me stuff that was already done. Forgot to call me for my truck being ready 3rd time this type of things has happen. More

by mdavila713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Greer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Ghent Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 04, 2023

Truck was dropped off as scheduled and returned with repairs completed on time, any services needing approval were communicated through texts and completed More

by bveinmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 03, 2023

Good explanation of services and what time to expect the completion of work. Friendly staff. More

by dan.hubach47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2023

Victoria was extremely friendly and knowledgeable regarding my questions. My vehicle was completed and back in my possession within the estimated timeframe. My experience overall was pleasant to say More

by clschaffer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2023

This dealership is terrible It took getting the state of Colorado dealer board involved after over 1 year of them misdiagnosis after misdiagnosis on my air conditioning. They refused to listen to me unt More

by Mgassel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Ghent Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 28, 2023

Probably the best dealer and service department that I have ever been associated with. Honest, direct and truthful. GM down to the individual techs and sales people More

by marcelo.bergquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2023

Very fast and quick service. Would recommend going to Scott Greer He made my visit well worth it More

by jterrazas97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Ghent Chevrolet responded

Thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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