Ghent Chevrolet - Service Center

Don't find service like this much anymore!!!! My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice so w My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice so we called Ghent. The gal that answered the service phone call was so helpful from beginning to end. We got the car to them and got a rental car from them also. I got to pick what I wanted from their cars too! We got the car to them after they closed, they opened at 8:00. By 11:00am they had called and mycar was done! They also took care of the rental car! Tonya is AMAZING! She puts her customers first. We will be coming to her for all of our needs with vehicles. More

Best Cutomer service I took my 2013 Chevrolet Malibu in to have oil changed and to have a license bracket attached. The wait was short for the oil change, and they ordere I took my 2013 Chevrolet Malibu in to have oil changed and to have a license bracket attached. The wait was short for the oil change, and they ordered my bracket. The bracket was in early the next day, I did not understand the process to have it installed, and the Service Manager, Ron, and Service Advisor, Tonya, made sure I left the dealership with bracket attached, and were very patient with me. I will ALWAYS return to this dealership for all my service needs!!! More

GREAT EXPERIANCE !! This dealership went above and beyond what they needed to! We needed some work done on our vehicle that we had purchased threw them, which was a fanta This dealership went above and beyond what they needed to! We needed some work done on our vehicle that we had purchased threw them, which was a fantastic and easy experience all in it's own. The service department was exceptional!! They got our vehicle in right away, the parts were ordered as fast as possible, and they kept in contact with us about updates. They took care of all the warrantee information, problems and paperwork and there were no kinks in that process as well !! The most wonderful part is when they found out it was going to take longer than expected, they loaned us their customer rental car, and we ended up needing it for 2 weeks, with no charge. You can tell the whole company works so well together as a team, and when that happens everything runs so smooth!! Highly recommend them for any vehicle needs you may have!! More

Service Dept Made an appt a week in advance for oil change/tire rotation...was on time for appt. 3 men at service desk just looked at each other, one finally aske Made an appt a week in advance for oil change/tire rotation...was on time for appt. 3 men at service desk just looked at each other, one finally asked the other if he wanted to take me...to which he replied, "take her information, I've got this to handle." Xavier asked me my name and phone # and said some would come into waiting area to sign paperwork. About 40 minutes later, another service man came in to tell me my car was done...I asked if they did a courtesy wash, he sighed and said "I guess we could do that" and left paperwork at cashier desk. When I saw the charges, I asked if they rotated the tires. She said no and went back out to service area, where they completed the tire rotation. I told them when I dropped the car, I had a coupon for both, but the charges did not reflect, so the paperwork had to be done again! All the while, a Manager asked how my day was going. When I said I'd had better service, he replied "oh, I'll walk you out". Xavier was on the phone , pointed to my car and continued his phone conversation . I asked if the key fob was in the car, so the Manager said "well let's look, and proceeds to search my car...looking for the fob. I went back to the desk, where Xavier, still on the phone, handed me the fob. Sorry, but rude behavior and nonchalant professionalism, will not bring my business into this dealership. However, I continue to receive their advertisements, and solicitation for my business...really? More

Xavier is a great driver We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then back home. He is a safe, courteous driver, and wasn't bugged or stressed out by my noisy kids. And of course, he helped me get out all the carseats. More

Awesome service and quick! My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There was My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There wasn't any confusion or back and forth with prices. Thank you!!! More

5 star service. I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched in between a bolt and washer. That was keeping my rear washer from working. They saved me a few bucks on getting it looked at somewhere else. More

Negative experience with service First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums ha First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums have found a $50 part which permanently fixes the problem (apparently common in this model). I mentioned this to the service guy when he called me with an estimate for a new lock ($700), and also requested that they fix the passenger door lock which was not working. When I picked up the car, they had installed the expensive new lock and the bill was $880. There was no mention of checking out the cheaper fix. Also, the door lock was not fixed, and for this kind of bill I would have expected a wash and vacuum. Even my local Hyundai dealer does this! In short, the car is fixed and runs fine, but I feel that nobody was listening. As a positive, the people at Ghent are friendly. More

Service Department Recommendation ! Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Fox, the Corvette expert, helped me with some work on my 2006 Z06. Well done Dee and Matt ! Tim Greenshields Greeley, Colorado More