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Ghent Chevrolet - Service Center

Greeley, CO

4.0
181 Reviews

181 Reviews of Ghent Chevrolet - Service Center

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October 27, 2021

I was walking around and Zeke checked on me and he made sure I was doing okay. Great Customer Service !! More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeke
Oct 29, 2021 -

Ghent Chevrolet responded

Hi there, thank you so much for your positive comments about Zeke. Thank you again for choosing Ghent Chevrolet and we hope to see you again.

October 27, 2021

I had an encounter with a worker about some confusion I had navigating the dealership and this young man Ezikiel was very helpful. He was kind and very well at explaining. Excellent customer service! More

by yovahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezikiel Quinones
Oct 29, 2021 -

Ghent Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ezikiel here at Ghent Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 27, 2021

I usually have bad experiences with dealerships but luckily at this location I was helped fast and got my questions answered right away. More

by duques347811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezikiel Quinones
Oct 29, 2021 -

Ghent Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2021

Zeke is great at Courtney service opened the door for men and took me to the service department!! More

by alex.silva970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezikiel Quinones
Oct 29, 2021 -

Ghent Chevrolet responded

Hi there, thank you so much for your positive comments about Zeke. Thank you again for choosing Ghent Chevrolet and we hope to see you again.

October 27, 2021

I had entered the dealership and right away I was greeted with a friendly face . Zeke and he helped me with all my questions !!! More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezikiel Quinones, Jaime Quinones
Oct 29, 2021 -

Ghent Chevrolet responded

Hi there, thank you so much for your positive comments about Zeke. Thank you again for choosing Ghent Chevrolet and we hope to see you again.

October 25, 2021

I needed help with my vehicle in their Service Department, Ron was fantastic!! Very friendly and prompt, made me feel like a guest. Thank you, I will be back!! More

by Happy Father
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bush
Oct 28, 2021 -

Ghent Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

October 07, 2021

Horrible service! Took vehicle in for oil change and tire rotation in the morning was not ready until following day. Ultimately while on the lot(because they couldn't finish an oil change and tire rotation) More

by slermon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Ghent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rico Palomino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ervin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer, Jaime Quinones
Oct 11, 2021 -

Ghent Chevrolet responded

We apologize for your experience and we want to help you. We have contacted authorities and they are investigating this matter. Please understand when your vehicle is parked outside of any business and is vandalized, you would be liable. However, we would still like to assist you. If you would like to talk about it please reach out. . Thank you, Tim Ervin 970-339-2438 xx141

Oct 11, 2021 -

slermon1 responded

The communication from your service team was “we will call you when your vehicle is ready” so if that is supposed to be interpreted by the customer that it will be ready by end of business my mistake! Also your lot may be well lit but without security cameras facing the area you stage your vehicle it really don’t matter because it didn’t keep my vehicle from being vandalized twice in less then a week’s time. All personal items were removed from the vehicle but that did not stop my whole dashboard ripped out!!

June 23, 2021

I have had my truck in the service department three times within the last month and paid the dealership over $2000 and have not had my truck fixed. The problems are still present and the service department d More

by Dayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Greer, Ron Bush
Jun 25, 2021 -

Ghent Chevrolet responded

Hi Dayne Thank you for letting us know of your issues with your vehicle. After checking with the management team it is my understanding you are in contact with the service manager who is working to resolve this issue. Please feel free to call and share any concerns with me directly. Tim Ervin, GM. 970-339-2438.

April 30, 2021

Made an appointment for service on my GMC on Friday April 30. Dropped off vehicle the night before. On Friday at approximately one, I got a call from them telling me they couldn’t get to my vehicle because More

by Disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
Scott
May 02, 2021 -

Ghent Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (970) 439-4859 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care.

April 21, 2021

Ghent Chevrolet / Parts & Accessories Department, got to hand it to you team they always seem to shine in customer service. Ben Parks knows his job, he was able to track down a part that I needed from his b More

by dp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Parks
Apr 23, 2021 -

Ghent Chevrolet responded

Hi, thank you so much for the positive feedback! We are always more than happy to assist you if anything else comes up. Take care!

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