181 Reviews of Ghent Chevrolet - Service Center
I had an encounter with a worker about some confusion I had navigating the dealership and this young man Ezikiel was very helpful. He was kind and very well at explaining. Excellent customer service! had navigating the dealership and this young man Ezikiel was very helpful. He was kind and very well at explaining. Excellent customer service! More
I needed help with my vehicle in their Service Department, Ron was fantastic!! Very friendly and prompt, made me feel like a guest. Thank you, I will be back!! Department, Ron was fantastic!! Very friendly and prompt, made me feel like a guest. Thank you, I will be back!! More
Horrible service! Took vehicle in for oil change and tire rotation in the morning was not ready until following day. Ultimately while on the lot(because they couldn't finish an oil change and tire rotation) rotation in the morning was not ready until following day. Ultimately while on the lot(because they couldn't finish an oil change and tire rotation) my vehicle got broken into. They take no responsibility of this. Although the only reason it had to stay there was on them not me. More
I have had my truck in the service department three times within the last month and paid the dealership over $2000 and have not had my truck fixed. The problems are still present and the service department d within the last month and paid the dealership over $2000 and have not had my truck fixed. The problems are still present and the service department does not seem to be interested in correcting these issues. I have also emailed the service manager but have never gotten a response. If the issues are not resolved soon, I will be filing a claim against Ghent Chevrolet. More
Made an appointment for service on my GMC on Friday April 30. Dropped off vehicle the night before. On Friday at approximately one, I got a call from them telling me they couldn’t get to my vehicle because 30. Dropped off vehicle the night before. On Friday at approximately one, I got a call from them telling me they couldn’t get to my vehicle because they were short on help. They wanted to reschedule me over a week from today. Will not go back to them. There are too many dealers to waist my time on this one. I should have known better. Tried to buy a vehicle there and the experience was horrible. Ended up buying a Ford. The experience at that dealership was fantastic. More
Ghent Chevrolet / Parts & Accessories Department, got to hand it to you team they always seem to shine in customer service. Ben Parks knows his job, he was able to track down a part that I needed from his b hand it to you team they always seem to shine in customer service. Ben Parks knows his job, he was able to track down a part that I needed from his business contacts, eliminating the need for ordering and waiting for it. Within an hour he had one of his team partners obtain my part. Thanks Ghent and thank you Ben for your professional hospitality, humor and help. Mr. David P. More