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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 12, 2020

I don’t appreciate being taken advantage of. I won’t be back Always try to charge for simple or unnecessary work. This time they sold me on a brake fluid flush which I was told by other mechanics was Not More

by Dissapointed
Recommend Dealer
No
Employees Worked With
Michael Cartelli, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Please know that we appreciate your business and taking the time to write about your experience in our service department. We take our customer's comments very seriously and assure you that they have been reviewed by our management team. We are terribly sorry that we have lost your business.

May 07, 2020

First in and first out. Diagnosed the issue early and correctly. They are number one. I would recommend gettel Service department for all automobile issues. We had bought Our car from Palm and we will co More

by rcar
Recommend Dealer
Yes
Employees Worked With
Ryan twogood, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review regarding our service department.

May 05, 2020

Friendly speedy service. Michael explains everything very well and is very knowledgeable. I never worry about my service calls. I know gettel takes good care of my car's needs. More

by twoeese
Recommend Dealer
Yes
Employees Worked With
Michael (service)
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words for our associate, Michael. You are appreciated.

May 02, 2020

Very courteous, friendly and professional. The service was expedited. I have been a customer for many years and I have always experienced good service and customer care. More

by Mary Guin
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Mary, thank you for your loyal business and very kind words. You are appreciated.

April 29, 2020

As usual service was prompt and efficient. Any questions I had as to details of warranty coverage was explained clearly. Special thanks to Michael Cartelli for his assistance and guidance for service to bot More

by Erfinney1 Roy
Recommend Dealer
Yes
Employees Worked With
Rebecca? In service schedule dept.
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to review your experience. Your kind words for our associate, Michael are very much appreciated. Happy Driving.

April 27, 2020

Customer service Was great and Max the assistant Service Manger was very helpful. They went into detail about the inspections and overall make we was happy. More

by rkilgoresr
Recommend Dealer
Yes
Employees Worked With
Max Hana
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Max.

April 24, 2020

They were Very helpful and did excellent service work on my car. Travis was exceptional. They gave me a beautiful new car as a loaner while they fixed it. Thanks for everything. More

by rachel
Recommend Dealer
Yes
Employees Worked With
Travis in collision
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Rachel, thank you for your business and kind review. We appreciate you.

April 24, 2020

Excellent we had our RAV4 serviced for recall and maintenance and all precautions were taken for the corona virus we felt at ease with services More

by redskinmama22
Recommend Dealer
Yes
Employees Worked With
Bob at service
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. We are glad that felt comfortable while visiting us.

April 22, 2020

Not happy. When called that my Tundra was done I was given a cost of around$700. I was told the battery was bad but could be replaced for $125. I had taken my truck in to have fluids checked and windshi More

by Dan
Recommend Dealer
No
Employees Worked With
I'd rather not.
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Dan, thank you for your loyal business and taking the time to review your experience in our service department. We are very sorry to read your comments. We charge a 3% fee for using a credit card; however the fee is offset by a discount on the work that was done. If you didn't receive that discount, please let us know by emailing cgeorge@gettel.com. We are extremely disappointed to hear that you wont' be returning.

April 21, 2020

Great Service Max at Gettel Toyota in Punta Gorda has been the best service person that I ever dealt with. Honest knowledgeable and professional. I will drive a hal More

by Ken53
Recommend Dealer
Yes
Employees Worked With
Max Hana
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Ken, thank you for allowing us to service your vehicle and your kind words for our associate, Max. You are appreciated.

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