Gettel Toyota of Charlotte County- Service Center

When I come into a service department I expect the service representative to be cordial and and friendly. This was not the case. He was very unfriendly and not helpful. service representative to be cordial and and friendly. This was not the case. He was very unfriendly and not helpful. More

Repairs from an examination of my vehicle I had my car evaluated for readiness of an extended trip. The dealership provided a list and I had repairs based on the list. I made two appointments I had my car evaluated for readiness of an extended trip. The dealership provided a list and I had repairs based on the list. I made two appointments and both were handled I thought professional and convenient to my schedule. I understand the overhead of a dealer is quite high but I believe the “flat rate” prices quoted were also quite high. My advisor Max did offer some discounts and I moved forward to some of the suggested repairs. I understand all too well the cost of brick and mortar facilities, but it they want real customer loyalty after the warranty period they must stop using the service dept. as a profit center. There are many certified repair facilities that can repair vehicles at half the rate the dealer is charging. More

Keli is a pleasure to deal with and provided an exceptional service experience. She is in control of the service department and is the the key person who keeps the service department running. exceptional service experience. She is in control of the service department and is the the key person who keeps the service department running. More

Mr George Cherie is a Good man ,good waiting area very people was keeping six feet or more of distance and i did not had to wait much time. Thank you. people was keeping six feet or more of distance and i did not had to wait much time. Thank you. More

They were very courteous to correct my cars service. Thank you Mike. My car is up and going. I appreciate your services always. Again thank you. Thank you Mike. My car is up and going. I appreciate your services always. Again thank you. More

Mediocre experience twice in a row. I would recommend your service center for prepaid Toyota warranty work. That’s why I marked “Yes” above. I have no idea who Cherie George is. But, apparently, I have your service center for prepaid Toyota warranty work. That’s why I marked “Yes” above. I have no idea who Cherie George is. But, apparently, I have to rate her in order to submit this review. More

Brought my Avalon in for recall service and also had the oil changed because it was due. It took a little longer then originally quoted but overall great service. Thank you. oil changed because it was due. It took a little longer then originally quoted but overall great service. Thank you. More

Easy to make an appointment, serviced the vehicle warranty work! Friendly and efficient. Set goal for next time! Location is very convenient . Wait time space fine warranty work! Friendly and efficient. Set goal for next time! Location is very convenient . Wait time space fine More

Good service, took longer that I was planning. No workers wearing masks or gloves to prevent COVID19 No hand sanitizer available I didn’t feel safe while there. It would be nice if Gettel care about everyone wearing masks or gloves to prevent COVID19 No hand sanitizer available I didn’t feel safe while there. It would be nice if Gettel care about everyone’s health. More

I have had two Toyotas from this company - lease cars - and they are always very pleasant and through when dealing with me and servicing the car. and they are always very pleasant and through when dealing with me and servicing the car. More