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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,747 Reviews

1,747 Reviews of Gettel Toyota of Charlotte County- Service Center

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June 18, 2020

Service was great Waiting room was okWould have like to Service was great Waiting room was ok Would have like to have had some coffee Having to do 25 words or more just removed another star More

by maslandensmith
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and your comments. We apologize for the inconvenience of not having our coffee station operational. We are taking precautions because of COVID-19.

June 17, 2020

Your service was great. It was very organized and efficient. Everything went smoothly. I was glad to get the recall issues fixed and the valet service was very helpful. More

by MJ
Recommend Dealer
Yes
Employees Worked With
Jim, Juan
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

MJ, thank you for your business and very kind review of your experience in our service department. We appreciate you.

June 16, 2020

I've had a 30 year history and over a million miles with Gettell/Trail. Rarely have I had less than impeccable service at a fair price. More

by steven.w.osborne
Recommend Dealer
Yes
Employees Worked With
Ryan , Cherie George
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and taking the time to write about your experience. Happy Driving.

June 13, 2020

They gave me a 2 pm appointment for an oil change. I left the dealership at 3:55 pm. Jiffy Lube would have taken 30 min and been a lot cheaper. Mike the service advisor did a great job but why take appoint More

by broadview7
Recommend Dealer
No
Employees Worked With
Cherie George
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to review your experience with us. We apologize for your wait time....definitely much too long unless they did more than an oil change. It will be addressed.

June 12, 2020

Bob Bruno in service is great. Only problem is that my new 2020 Avalon has excessive wind noise and Toyota says it can’t fix it. My 2012 Avalon is much quieter and much less expensive. I drive them both. More

by The Colonel
Recommend Dealer
Yes
Employees Worked With
Bob brunn
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

Bob, we thank you for your business and comments. We're terribly sorry that your beautiful new Avalon has wind noise that can't be corrected.

June 11, 2020

Dealership was very professional and explained everything that was going to be done. Fast service. Assistant service manager was more than happy to help me More

by Guykhufu587
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. You are appreciated.

June 11, 2020

Max and the team at Gettel Toyota have the best customer service I have ever encountered at any business I have been to! Thanks so much! More

by Below the Surface Cleaning
Recommend Dealer
Yes
Employees Worked With
Max Hana, Cherie George
Jun 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind words for our associate, Max. Happy Driving.

June 09, 2020

Mike is really a great guy I wished all the service was like him helps me decide what I would get done to my vehicle More

by Sonnyjr64
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jun 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind words for our associate, Michael. Happy Driving.

June 05, 2020

Mr. Michael Cartell was our assistant service manager. He was both professional and a pleasure to work with. We have worked with him before. Terrific More

by lynha1998
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli, Cherie George
Jun 05, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Michael. We appreciate you.

June 05, 2020

Wonderful experience! I had my first service on my new RAV 4, which was complimentary. Very clean dealership and my service advisor Bob was excellent. More

by Victory
Recommend Dealer
Yes
Employees Worked With
Robert Bruhn
Jun 06, 2020 -

Gettel Toyota of Charlotte County responded

Victory, we thank you for your business and taking the time to tell us about your experience. You are appreciated.

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