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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,747 Reviews

1,747 Reviews of Gettel Toyota of Charlotte County- Service Center

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September 21, 2020

Poor customer service after sale. No one answers phones !! Horrible way to run a business. Once we finally did make contact, our issue/ problem resolved and service advisor helpful . Thank you Ryan Twog More

by kwithell55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing from us and taking the time to write about your experience regarding our phones. Unfortunately, it can be difficult to get through and we appreciate your patience. We do apologize and are glad to hear that all went well when you were here.

September 18, 2020

No long wait at this dealership. They also recommended a good Pizza lace just down the street. The fella who waited on us was very through. We will be back for more services. More

by Kate.oreilly46Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. You are appreciated.

September 17, 2020

Had my Tacoma Serviced at Gettel Toyota of Charlotte County. They did a great job. Im very happy! Thank you so much. Will return for service again! More

by Richardb.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Richard, we thank you for your business and kind comments regarding your experience. Happy Driving.

September 11, 2020

I have always been taken care of by the staff in the service department with courtesy and understanding giving me detailed explanations for work done. More

by Penolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty in service department
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Penolo, We thank you for your loyal business and very kind words. Happy Driving.

September 10, 2020

Always top of the line. They were helpful to explain some more features I’d my Toyota Rav 4. They even washed the outside of my car. More

by Blacksheep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. We appreciate you.

September 10, 2020

John, the service advisor was very friendly and efficient. Good atmosphere and communications. Liked that he sent me a text in case I had any questions. Overall, a great visit. More

by llough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Thank you very allowing us to service your vehicle and for taking the time to review us. We appreciate your kind words for our associate, John.

September 08, 2020

Was there for a recall repair. After one plus hours I was told the Internet was down. I was told we will call you to reschedule. To date, I have not heard from Gettel Toyota and haven’t had time myself to ca More

by thebehlings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 09, 2020 -

Gettel Toyota of Charlotte County responded

We are sorry to hear that this happened. Unfortunately, your review didn't include contact information. Please email cgeorge@gettel.com with that and I will forward to the scheduling department. You have our apologies.

September 04, 2020

This was my second service with Gettel since buying my new truck. They were quick and efficient. John was my service advisor. Even let me know that my Cabin air filter was dirty. Very clean facility and l More

by Rhemacapitalllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Service, Cherie George
Sep 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words regarding your experience in our service department. You are appreciated.

September 01, 2020

Wonderful place to get your vehicle serviced. Friendly,fast and efficient. My advisor was Ryan Twogood he was great to work with. Always kept you informed. More

by R. Garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Sep 01, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. You are appreciated.

August 31, 2020

My advisor went above and beyond to help me program a new phone and change my dash readout. John Tremblay is his name 😊 service was More

by Lancelinda4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Aug 31, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind words for our associate, John. Happy Driving.

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