Gettel Toyota of Charlotte County

I was in service 12/12 after waiting 2 1/2 h I was told that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t ha that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t have my keys. When they found my keys they told me, here is your key and we did not do the required service, and walked away. This took an additional an additional hour and 15 minutes. No we are sorry can you come back tomorrow and we will complete the service. Then when I entered the car I found my emergency glass breaker missing. I was then told that I probably just miss placed it. It has been in my car for years and serviced at 3 dealers for the 5000 new car check up required my Toyota, and never taken. The service man who checked me in said when I came looking for my car that he did not check me in. They miss spelled my name on the ticket marked my car as an another brand. Three hours and forty five mins and not one we are sorry this happened. No matter how far I have to drive I will never set foot in this dealership again More

Mr. Oliva was a wonderful salesman. He knew his product and he was very helpful in obtaining a great deal on my new Prius Prime. Thank you Marcos !!! and he was very helpful in obtaining a great deal on my new Prius Prime. Thank you Marcos !!! More

I bought a used car on October 8, 2024. there were a few things wrong with the car that I asked that they fix which salesman Murry Wallace shook my hand and Sid they will fix them and to br there were a few things wrong with the car that I asked that they fix which salesman Murry Wallace shook my hand and Sid they will fix them and to bring the car in on Friday and give him the keys and they would take care of it. Went back to pick up the car and they never touched it and Murry said to bring it in next Frida and again it was never touched. This happened 4 weeks in a row and was asked if they could keep the car for Saturday. Saturday the service manager called me and accused me of breaking things when the car was this way when I tried it out. I went down and met with Brian the sales manager and the service manager. Brian said he would investigate and get back to me on Monday November 2ond, now it's November 18th and still no call. Since 2008 I have bought 7 new Toyota's and never been treated like this at any other dealership. They have lost a customer as since I bought a Toyota Rav 4. More

Gettel toyota of Charlotte County made car buying a wonderful experience. Marcos and Brian are very accommodating and knowledgeable. They provided great customer service. I couldn’t be more happy with wonderful experience. Marcos and Brian are very accommodating and knowledgeable. They provided great customer service. I couldn’t be more happy with my new 2025 Camry. More

marcos was awesome and helped me get a car that i could afford. very thankful to have him help me! afford. very thankful to have him help me! More

Marcos helped me find the perfect truck for me. It is very stressful buying a car and I have to tell you he sure made it a very comfortable situation so I would recommend any one looking for a New It is very stressful buying a car and I have to tell you he sure made it a very comfortable situation so I would recommend any one looking for a New or used vehicle to definitely come to this dealership first More

He was helpful, Even took me on a field trip to the bank so that I could withdraw cash 😊 Definitely recommend!! so that I could withdraw cash 😊 Definitely recommend!! More

Marcos was exceptional from start to finish. He made our car buying experience easy and stress-free. We highly recommend Marcos if you are looking to purchase your next vehicle. He's got you cov He made our car buying experience easy and stress-free. We highly recommend Marcos if you are looking to purchase your next vehicle. He's got you covered. Pete D made the finance options easy to understand and met our goals. More