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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,661 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,661 reviews
February 07, 2025
I'm giving the dealership a three-star because of the problems I had with them. It was a shame that I had to give them a bad review to get my car fixed. Had somebody answered my phone calls and fixed th problems I had with them. It was a shame that I had to give them a bad review to get my car fixed. Had somebody answered my phone calls and fixed the problem we could have avoided all that. The car seems to be working fine now. Deshawn {I apologize if I spelled it wrong] the manager has been in contact with me since the initial complaint trying to rectify the problem. They finally figured out what was wrong with the car and took it back to Honda to get it fixed. I appreciate the constant phone calls letting me know what was going on with the car. I hope in the future I can give you guys a five star rating. I look forward to bringing my car back for service and hopefully they won't be any more problems with this car. The dealership does have to work on the phone calls though all you'll ever get is an answering machine and your messages are not being forwarded to the right people. More
by dias.irene15
Employees Worked With
Deshawn
February 06, 2025
They were very welcoming and Marcos took his time to show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. More
by Ffigari
Employees Worked With
Marcos Oliva
January 27, 2025
Horrible dealership sells you used cars that are falling apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't h apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't had my car for 2 weeks yet it reeks of gasoline I cannot be inside the car without getting light-headed and almost fainting. I took the car out today for the first time to take it to AutoZone and I almost passed out I drove the car off the road somebody stopped to help me I have to turn back and go home. Don't buy a car from this dealer then nothing but crooks they don't care about their customers. They sold me a call with a recall on it and claimed there was no recall I had to show it to them to prove there was and it had to do what the fuel tank. The car is a lemon nothing is working right on it and on top of that I purchased a warranty and I can't get an appointment for the car and have them take a look at it. Run don't buy car from this dealership find another one. I've contacted both James gettel and Mr bisplinghoff the manager at gettel Toyota in punta Gorda with no response. I've left multiple messages and emails and nobody will get back to me. Do yourself a favor don't buy from this car dealer save yourself the headaches. When I called to find out about the recall I was told that the car was at Honda being serviced for the recall and the car was not it was sitting in Toyota they never took it to get fixed just one more lie. I drove over there at 9:00 in the morning I didn't leave there till 5:30 at night and all I kept getting was xx about the whereabouts of the car and what was being done to it. I should have walked away then but I gave them the benefit of the doubt never again. More
by dias.irene15
Employees Worked With
Shaun manager
January 25, 2025
Marco was very knowledgeable on the vehicle, he had to find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I c find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I couldn’t have asked for an anything better from him . More
by Karenac61
Employees Worked With
Marcos Oliva
January 22, 2025
It was nice to work with Marcos. His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales sta His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales staff. More
by Beta
Employees Worked With
Marcos Oliva
January 15, 2025
Was interested in a RAV4 and wasn’t sure if it was possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic More
by Emily.kas10
Employees Worked With
Marcos Oliva
December 30, 2024
Marcos was extremely courteous, and took great effort to accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary i accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary individual. More
by Dlbennett7
Employees Worked With
Marcos Oliva, Mario Caldas
