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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,660 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,660 reviews
February 06, 2025
They were very welcoming and Marcos took his time to show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. More
by Ffigari
Employees Worked With
Marcos Oliva
January 27, 2025
Horrible dealership sells you used cars that are falling apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't h apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't had my car for 2 weeks yet it reeks of gasoline I cannot be inside the car without getting light-headed and almost fainting. I took the car out today for the first time to take it to AutoZone and I almost passed out I drove the car off the road somebody stopped to help me I have to turn back and go home. Don't buy a car from this dealer then nothing but crooks they don't care about their customers. They sold me a call with a recall on it and claimed there was no recall I had to show it to them to prove there was and it had to do what the fuel tank. The car is a lemon nothing is working right on it and on top of that I purchased a warranty and I can't get an appointment for the car and have them take a look at it. Run don't buy car from this dealership find another one. I've contacted both James gettel and Mr bisplinghoff the manager at gettel Toyota in punta Gorda with no response. I've left multiple messages and emails and nobody will get back to me. Do yourself a favor don't buy from this car dealer save yourself the headaches. When I called to find out about the recall I was told that the car was at Honda being serviced for the recall and the car was not it was sitting in Toyota they never took it to get fixed just one more lie. I drove over there at 9:00 in the morning I didn't leave there till 5:30 at night and all I kept getting was xx about the whereabouts of the car and what was being done to it. I should have walked away then but I gave them the benefit of the doubt never again. More
by dias.irene15
Employees Worked With
Shaun manager
January 25, 2025
Marco was very knowledgeable on the vehicle, he had to find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I c find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I couldn’t have asked for an anything better from him . More
by Karenac61
Employees Worked With
Marcos Oliva
January 22, 2025
It was nice to work with Marcos. His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales sta His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales staff. More
by Beta
Employees Worked With
Marcos Oliva
January 15, 2025
Was interested in a RAV4 and wasn’t sure if it was possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic More
by Emily.kas10
Employees Worked With
Marcos Oliva
December 30, 2024
Marcos was extremely courteous, and took great effort to accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary i accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary individual. More
by Dlbennett7
Employees Worked With
Marcos Oliva, Mario Caldas
December 27, 2024
I arrived 15 minutes early for an oil change appointment I scheduled through the dealership's online portal. It asked for my vin and how many cylinders my engine had to insure I was scheduled for the correc I scheduled through the dealership's online portal. It asked for my vin and how many cylinders my engine had to insure I was scheduled for the correct service. At least 10 minutes AFTER my appointment time a service writer finally appeared. Others had waited 45 minutes. We were beginning to think they had gone home early and not told anyone. 10 minutes late isn't a big deal. However he informed me they couldn't provide the service I was scheduled for because it was too late in the day to get the parts in. When I pointed out I had scheduled the appointment the previous day he said because I made the appointment online they didn't insure they had the necessary parts on had and it was too late to order them. When I pointed out I had provided the vehicle make model and VIN and received a confirmation email that morning and asked why they didn't let me know they were not willing to provide the service. He said they were willing just couldn't het the parts in time. When I asked why they didn't look ahead and plan on performing the work scheduled he said they NEVER look ahead at online bookings. So if you are a busy person who can't call before their service center closes you should know they will treat you like they weren't expecting you to be there and even if you arrive early enough for them to order the parts necessary to perform your service you will be expecting to wait unnecessarily for the parts to be delivered. Looking back I wonder how much of my time they have waisted because they were afraid of being out the whole $5 an oil filter and drain plug washer would have cost them. Good to know that is how much an hour and a half of your time is worth. More
by Rogue
Employees Worked With
Didn't even introduce himself.
