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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,656 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,656 reviews
March 01, 2025
Marco was the absolute best and worked with me so much to get me in my dream car get me in my dream car More
by amiraegood
Employees Worked With
February 16, 2025
Salesman Marcos was wonderful to work with. He was very knowledgeable concerning the 24 Tacoma I wanted to purchase. Other staff were ok as well. He was very knowledgeable concerning the 24 Tacoma I wanted to purchase. Other staff were ok as well. More
by Wts224
Employees Worked With
February 14, 2025
Dealership is very professional and makes the process very easy. I would do business with them again and refer them to friends and family. very easy. I would do business with them again and refer them to friends and family. More
by dianadolphin
February 08, 2025
It was a pleasure working with Marcos Polo Oliva if I could rate him a 10 I would. He gave exceptional service to us. his professionalism was off the chart. I would highly recommend his service to man could rate him a 10 I would. He gave exceptional service to us. his professionalism was off the chart. I would highly recommend his service to many for years to come. More
by Successmom_1
Employees Worked With
February 07, 2025
Great service. The truck was ready for me when I arrived. For the next Toyota, I definitely will come here. The truck was ready for me when I arrived. For the next Toyota, I definitely will come here. More
by Info@seartmarine.com
Employees Worked With
February 07, 2025
I'm giving the dealership a three-star because of the problems I had with them. It was a shame that I had to give them a bad review to get my car fixed. Had somebody answered my phone calls and fixed th problems I had with them. It was a shame that I had to give them a bad review to get my car fixed. Had somebody answered my phone calls and fixed the problem we could have avoided all that. The car seems to be working fine now. Deshawn {I apologize if I spelled it wrong] the manager has been in contact with me since the initial complaint trying to rectify the problem. They finally figured out what was wrong with the car and took it back to Honda to get it fixed. I appreciate the constant phone calls letting me know what was going on with the car. I hope in the future I can give you guys a five star rating. I look forward to bringing my car back for service and hopefully they won't be any more problems with this car. The dealership does have to work on the phone calls though all you'll ever get is an answering machine and your messages are not being forwarded to the right people. More
by dias.irene15
Employees Worked With
Deshawn
February 06, 2025
They were very welcoming and Marcos took his time to show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. show us how to program our new car. Marcos explained all papers that were signed. He was very patient with us and our questions. More
by Ffigari
Employees Worked With
January 29, 2025
The Gettel team was very efficient and friendly. They made the process very straightforward. I’d purchase another vehicle from their team. They made the process very straightforward. I’d purchase another vehicle from their team. More
by Scotwals
Employees Worked With
January 27, 2025
Horrible dealership sells you used cars that are falling apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't h apart claiming they're in perfect condition and then when you complain about it they don't return your phone calls or answer your emails. I haven't had my car for 2 weeks yet it reeks of gasoline I cannot be inside the car without getting light-headed and almost fainting. I took the car out today for the first time to take it to AutoZone and I almost passed out I drove the car off the road somebody stopped to help me I have to turn back and go home. Don't buy a car from this dealer then nothing but crooks they don't care about their customers. They sold me a call with a recall on it and claimed there was no recall I had to show it to them to prove there was and it had to do what the fuel tank. The car is a lemon nothing is working right on it and on top of that I purchased a warranty and I can't get an appointment for the car and have them take a look at it. Run don't buy car from this dealership find another one. I've contacted both James gettel and Mr bisplinghoff the manager at gettel Toyota in punta Gorda with no response. I've left multiple messages and emails and nobody will get back to me. Do yourself a favor don't buy from this car dealer save yourself the headaches. When I called to find out about the recall I was told that the car was at Honda being serviced for the recall and the car was not it was sitting in Toyota they never took it to get fixed just one more lie. I drove over there at 9:00 in the morning I didn't leave there till 5:30 at night and all I kept getting was xx about the whereabouts of the car and what was being done to it. I should have walked away then but I gave them the benefit of the doubt never again. More
by dias.irene15
Employees Worked With
Shaun manager
January 25, 2025
Marco was very knowledgeable on the vehicle, he had to find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I c find me the vehicle I wanted. He took the time and showed me everything about the vehicle and download the app for me even. Very sweet young man. I couldn’t have asked for an anything better from him . More
by Karenac61
Employees Worked With
