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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,617 Reviews

1,617 Reviews of Gettel Toyota of Bradenton - Service Center

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March 01, 2022

Friendly staff and nice and clean waiting room love the coffee bar and all that but I personally wait 3hrs to get my 2022 4runner done I know they was busy but it was the first time hopefully next time don More

by marioestrada8426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek, David Hessel, Alex O'Neil
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We do apologize for your wait time. We are working very hard to make sure that does not happen again.

March 01, 2022

I have had all of my service work done at Gettel Toyota of Bradenton. Scheduling is super simple, convenient, and efficient. I would not even consider taking my car anywhere else. Everyone there is very p More

by YELLOWBUS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex O'Neil, Brittany Raimondo
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and kind words! We thank you so much for your loyalty!

March 01, 2022

Service was delivered ahead of promised time and below original estimate. One repair is was made saving expensive replacement. More

by DaveLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

March 01, 2022

I usually have a great experience. But on this day they were very late on my appointment time which was frustrating because I booked it for early in the morning because of things I had More

by breanna_nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We apologize for your experience while here with us at Gettel Toyota of Bradenton. It is never our goal to have you feel not welcome or completely satisfied.

March 01, 2022

The worst experience and lies I was tell that the brakes of my truck need to be replaced i did went to my personal mechanic a certificate dealer and my brakes have almost 75% plus I have to wait exactly 3 h More

by Virgil martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex O'Neil
Mar 05, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We apologize for your experience here with us. Please call Customer Relations when you have a moment so we can gather a little more information 941-756-5511 thank you.

March 01, 2022

It’s always a pleasant visit they make sure you know all that’s happening with your vehicle love the new idea of sending the little video of your vehicle after service More

by KMCHAYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex O'Neil
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

March 01, 2022

Very bad service I have to wait too much after the appointment also and nobody was giving right answer More

by tinupatel2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek, David Hessel, Alex O'Neil
Mar 05, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us at Gettel Toyota of Bradenton. It is never our intentions for anyone to have to wait and not have the correct information. Please call and ask for Customer relations 941-756-5511, thank you.

March 01, 2022

My tire needed a nail removed and tire repaired. It was a very busy day. Toyota of Bradenton took the time to do it right. Thanks More

by NEWGNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex O'Neil
Mar 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

February 28, 2022

Christopher the service manager es the best on everything, love his customer service skills , details etc More

by edgarnol17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and kind words! Chris is amazing!

February 28, 2022

Very efficient. On time. Customer service is excellent. Appreciate the complimentary Uber and car wash. More

by KWARE47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

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