Gettel Toyota of Bradenton - Service Center

I cannot say enough about Sabrina and James in service. The moment I pulled up to Toyota she greeted me with a smile. So helpful and went out of her way to make sure I was comfortable while waiting on my The moment I pulled up to Toyota she greeted me with a smile. So helpful and went out of her way to make sure I was comfortable while waiting on my car. Unfortunately they had to order a part so I had to come back the next day to get the car finished. Sabrina was off the next day so she found James, she brought him over to me introduced him, and went over with him what happened and assured me he would take great care of me the next day when I came. He also did a wonderful job, greeted me with a smile and also went out of his way to make sure I was a happy customer. These two employees need to be recognized for their SUPERIOR customer service. You are lucky to have them and they make Toyota of Bradenton a great place to come. Thank you, Jane Rhodes More

Good experience with Matthew. Everything ( 4 problems) was finished in a timely manner. He had difficulty contacting me because, for some reason, my phone wasn't responding to h Everything ( 4 problems) was finished in a timely manner. He had difficulty contacting me because, for some reason, my phone wasn't responding to his calls. He was a pleasant, down to earth person and easy to work with. I did rent a car for a couple of days. Evidently, loaners don't exist anymore? More

Customer service was excellent. Only reason I didn’t give 5 stars was because of wait time which I guess should be expected, but I’m an impatient person. Only reason I didn’t give 5 stars was because of wait time which I guess should be expected, but I’m an impatient person. More

Great attention, professional and good costumer service,I will surely come back here in my next service. will surely come back here in my next service. More

My car was supposed to be repainted but when I got it back, a panel was missed and now I have to take it back for who knows how long to get it completed. back, a panel was missed and now I have to take it back for who knows how long to get it completed. More

Happy as always, thank you Joe Ott, Edwin Perez and Hector Rosario. You guys rock! Hector Rosario. You guys rock! More

This is the only dealer i will go too very reliable and always gets me in on the same day or next always gets me in on the same day or next More

Monica has been excellent. Following up and calling me back when necesary. Very understanding. Very pleasant. Following up and calling me back when necesary. Very understanding. Very pleasant. More

Average service. Slow due to lack of personnel checking vehicle in and out. Car was cleaned well! Slow due to lack of personnel checking vehicle in and out. Car was cleaned well! More

I have been having my truck serviced at Gettel for over 10 years. I am generally satisfied with their work. It gives me peace of mind to have a dealership working on my truck since it's 14 years old and 10 years. I am generally satisfied with their work. It gives me peace of mind to have a dealership working on my truck since it's 14 years old and still going strong! My favorite part of my service experience is my service advisor Jeff Jurek. He is always pleasant, helpful, accommodating, honest and fair. He goes out of his way for his customers and gives personal service, remembering your name, vehicle and history. More