Gettel Toyota of Bradenton - Service Center

Service people were good, very polite. Waiting time for service a bit long but ok. Waiting area is nice but we have been to better , more client friendly areas. Waiting time for service a bit long but ok. Waiting area is nice but we have been to better , more client friendly areas. More

Communication was terrible. Several unanswered phone calls. Had no idea what was going on until after I showed up at the dealership. Got my car back with a brand new scratch on Several unanswered phone calls. Had no idea what was going on until after I showed up at the dealership. Got my car back with a brand new scratch on it. I was told they sent it to a detail center when the work was done. Got the car back with hard to remove water marks on the plastic trim pieces on the exterior, and the interior smelled terrible for days. Then the final bill went up around $3,000 from the estimate given with no warning or explanation (until we asked for one). The work done looks good, hence the 2 stars but pretty much everything else about the experience was terrible More

I had the bumper skin replaced on my Rav4. The service was great, but I had to call 3 times over the course of a week to finally learn that the parts were ready for installation. The service was great, but I had to call 3 times over the course of a week to finally learn that the parts were ready for installation. More

On time. Transparent. Honest. Excellent communication. Comfortable waiting area. This is the best service I have had from a Toyota dealership. I will return. Transparent. Honest. Excellent communication. Comfortable waiting area. This is the best service I have had from a Toyota dealership. I will return. More

Convenient location, it has all test equipment needed and very detailed explanations of the car status very detailed explanations of the car status More

Service personnel are always courteous and thorough. Thanks to the service techs for keeping my 20+ years Tacoma safe! Thanks to the service techs for keeping my 20+ years Tacoma safe! More

Monica Bailey was very courteous and efficient. I was very pleased with her knowledge and assistance. I was very pleased with her knowledge and assistance. More

Sabrina get a wonderful job she saved me money than what I was told online thank you very much Sabrina for my floor mats I was told online thank you very much Sabrina for my floor mats More

The Gettel Toyota Service Center is awesome. 99 percent of the time, you don't even have to leave your car. 99 percent of the time, you don't even have to leave your car. More

Buena atención con los clientes , buen servicio y muy puntuales a la hora de entrega puntuales a la hora de entrega More