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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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May 27, 2022

Service manager Christopher very professional Car was washed but interior was neglected Two valve steam caps missing after a full service? More

by smithwilliamg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We do apologize for the two missing valve stem caps. We would be more than happy to mail them to you. Please call and ask for customer relations 941-756-5511 so we can get your address. Thank you.

May 31, 2022 -

smithwilliamg responded

I mention the two valve steam caps as a concern over the attention to detail from the mechanic....if he didn't bother with two minor valve caps ....what else might he have missed ???? As for mailing the missing valve steam caps m....please don't ....but my address would be a part of the service order

May 26, 2022

Very friendly service people at this service center. A comfort area to wait while you vehicle is being serviced. More

by meow250
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review!

May 26, 2022

they are not professionals when it comes to maintenance I do not recommend them irresponsible More

by Edwin Quintana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us at Gettel Toyota of Bradenton. Please call and ask for customer relations 941-756-5511 so we can gather a little more information regarding your visit with us. Thank you.

May 25, 2022

Very professional and organized. Drop off was well coordinated. All services were done well and truck looked amazing after the Auto Butler polish. More

by RW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

May 23, 2022

My car is always ready in a timely manner and Sabrina always lets me know of any repairs needed in the near future. More

by ALLISONKBURCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review and kind words! Sabrina is one of the best!

May 23, 2022

Had an appointment for oil change at 0745. Took just under two hours wait. Use to be an hour.everything else was great. More

by W.d.sulli52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and we do apologize for the extra time you spent here with us. We are working on the timing issues.

May 22, 2022

Service writer did not go over the results of my service but I understand he was trying to get me completed in time for me to meet an obligation. More

by DenisdS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review! We do apologize the writer did not go over the results with you, but we are happy you were able to meet your obligation.

May 22, 2022

My representative was fabulous! !! She greeted me right away when I drove up. I did not have an appointment, but she still helped me anyway. Great service!! More

by cdodson359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review! Sabrina is awesome!

May 21, 2022

No updates on car. Mirror was replaced that was not needed. A simple call would have told them this. More

by WEATH1860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault
May 24, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for the lack of updates. Please call and ask for customer relations. We would like to gather a little more information. Thank you 941-756-5511.

May 21, 2022

Great experience and staff members are always there for any help you need 10/10 recommend More

by Rodrigueznancy630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximilian Wilbur, Michael Aviles
May 24, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and kind words!

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