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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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June 09, 2022

Bad customer service when problems arise bc uber cancels and noone knows. No communication whatsoever. More

by ANNETTEOLIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us at Gettel Toyota of Bradenton. We are working on having better communications with Uber.

June 09, 2022

Everyone was professional and courteous. I was offered an Uber which helped a lot. They scheduled me on a busy day and serviced my car within hours. More

by vjagasia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

June 08, 2022

The customer service rep was great however the mechanic took too long for minimal service. I was there from 7 A to 10:30 A. I don’t think your are too mindful of a customers time. Oil change, Tire Rotati More

by 787ANS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the wait time. We are finding ways to make the wait time shorter.

Jun 11, 2022 -

787ANS responded

I would hope so. Thanks

June 08, 2022

I received quick and excellent service considering the extended wait for the appointment. Our Service Rep Scott gave me excellent service. More

by R.JENKINS1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tetrault
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for the awesome review!

June 05, 2022

The service manager was terrific and a pleasure to work with and very understanding. Thanks More

by LPGCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hessel
Jun 06, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review!

June 05, 2022

Service representative was friendly and very accomodating. Checked me in for my 8:30 appointment, which I was early More

by GEET24
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

June 05, 2022

Good customer service. Work done in efficient amount of time. Comfortable waiting area and showroom More

by danebris72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review!

June 03, 2022

I was very pleased with both the timeliness and quality of the repair on my Hyundai Tucson by Gettel Collision Center. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ridgway
Jun 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

June 03, 2022

Professional people but only complaint is haven't had complimentary car wash several times when vehicle has been serviced otherwise you guys are great More

by BRANTJONES40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hessel, Rosario Small-Rolandi
Jun 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! We apologize you have not had the complimentary wash the last few times you have been here. We will have to fix that for future visits!

June 02, 2022

Service was excellent. Free ride home is a plus. Will recommend the service to everyone. More

by DUNJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

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