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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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June 15, 2022

The Service Writers are polite and professional. The maintenance inspections are well documented. No complaints with the quality of the work BUT a wait of 2 hours is ridiculous for an oil change and More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review. We are aware of the wait time and we are working on the wait time issue.

June 15, 2022

Got there for my 8:16 am appointment, but my car wasn't worked on until 3 hours later and was not made aware of how much it was going to cost until after car was finished. Am never bringing my car back to More

by Brian Buckhout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the time you spent here. We are working on the length of time visits take. We apologize you were not updated about the price of your repairs as they were made. We will pass this information to management.

June 14, 2022

No free car wash as requested afterwards even though I asked. They were too busy. More

by Seantf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hessel
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize we did not provide the carwash you asked for. We will make sure that mistake does not happen again.

June 13, 2022

Great customer service. Quick and complete service. Everyone is so nice. Very happy with Toyota More

by DMUMPER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hessel
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

June 12, 2022

Always efficient and courteous. Wait is pleasant and never lengthy. Prices with coupons are ver reasonable. More

by GINGER.MARKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 12, 2022

Always great service. Super nice employees. Just a little too busy. 2 hours for and oil change. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and kind words. We are working on getting the wait time to a more reasonable wait time.

June 12, 2022

I was well informed and the whole process was efficient and smooth. Thanks Blair and Stacey! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 11, 2022

My experience with GETTEL service was as usual swift,courteous and professional i would recommend them to anyone More

by BOYDMCBEE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! We always want you to leave with a smile on your face after visiting with us.

June 11, 2022

The work was done well and the personnel were friendly. However, David Ridgway could use a great deal of remedial training in the use of voicemail. I left him FIVE (5) messages and he did not return one ca More

by courymj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault, David Ridgway
Jun 11, 2022 -

courymj responded

Need voicemail training.

June 10, 2022

They were courteous and first class from the beginning to end. Very happy I took my truck there, and will definitely go there again. Thanks especially to Dave and Chris 👍🏻 More

by Davediff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, David Hessel
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

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