Gettel Toyota Ocala - Service Center

I Called for a recall. Was told let’s make appointment for next week. We need to order parts to have ready when you come. Girl who took care of me pleasant and offered a ve Was told let’s make appointment for next week. We need to order parts to have ready when you come. Girl who took care of me pleasant and offered a vehicle wash. I sat and waited 1 1/2hrs. Got called they had no part. Will call to set up appointment when parts arrive. Ok. Next…My vehicle wasn’t washed. Took it back to wash. Would have been nice to know right away they didn’t have part to do work instead of sitting so long. She did show me the order paper, that she did order part. Not her fault. Always happy with Toyota so this was a shocker. Hope I do get a call back to take care of the recall. More

Christina provided excellent service! ! No issues with our car. Was able to get the bumper recall addressed and fixed. We love Deluca. The cafe is a nice addition. We have been to other To ! No issues with our car. Was able to get the bumper recall addressed and fixed. We love Deluca. The cafe is a nice addition. We have been to other Toyota dealers and this is one of the best!!! More

Quick, efficient, and professionall Service Team! Plus, the waiting area is amazing with a breakfast/lunch cafe you can buy and eat while waiting! Plus, the waiting area is amazing with a breakfast/lunch cafe you can buy and eat while waiting! More

All Employees in the Service Dept were very polite, knowledable, helpful and made my time at Deluka very pleasant and helpful knowledable, helpful and made my time at Deluka very pleasant and helpful More

Excellent service from beginning to end, little lengthy wait but to be expected for walk-in services. I've been going to the Ocala dealership for approx 6 yrs and have only received exceptional service--th wait but to be expected for walk-in services. I've been going to the Ocala dealership for approx 6 yrs and have only received exceptional service--they've kept my 2008 Prius w/approx 200k miles in excellent running condition, still getting over 50mpg! More

I had my car in the collision center for repair. What an outstanding service from the first time you enter and so fast an exceptional outcome What an outstanding service from the first time you enter and so fast an exceptional outcome More

Excellent Service, Christina. Was very helpful .and Rich from Rochester N Y. Who address’s us as we pull up was Great tell him go Bills and ok his Giants. Was very helpful .and Rich from Rochester N Y. Who address’s us as we pull up was Great tell him go Bills and ok his Giants. More

Very positive customer service experience Cassie Ingraham was my Service Advisor. Also the young man who helped with my loaner did an excellent job as well Ingraham was my Service Advisor. Also the young man who helped with my loaner did an excellent job as well More

Under one hour, had a free car wash also , an oil change, tire rotate, all the goodies. Very friendly people tire rotate, all the goodies. Very friendly people More

Friendly staff great service proud to by a toyota owner. Clean and inviting environment thank you Clean and inviting environment thank you More