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Gettel Toyota Ocala
Ocala, FL
3,304 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,304 reviews
November 04, 2010
Purchasing a new 2011 Sienna from Jackson Quisenberry of Deluca Toyota was the most pleasant experience we have ever had buying a new car. Jackson spent lots of time answering questions and showing us vario Deluca Toyota was the most pleasant experience we have ever had buying a new car. Jackson spent lots of time answering questions and showing us various vehicles in order to help us make a decision. He was completely honest with us at all times. He is a man of his word. Jackson gave us top notch service in. We came back 3 times before we made our decision. Each time we came in Jackson helped us and was patient with us. He never pushed us into buying a car. He was very helpful in every way. He did not play games. Deluca Toyota runs a professional organization. We were treated very well by everyone at the dealership including the owner(Mr. Deluca). We are very happy with our experience. We have never purchased a car in the past and had such a nice experience. We would both recommend Jackson to everyone we know and we also would recommend the dealership. Marilyn and Vincent Renna More
by 00715715
Employees Worked With
Jackson Quisenberry
November 01, 2010
I loved the honesty, friendliness and proffesionalism of the salesman I worked with at Deluca Toyota. Justin Specht made my 1st car buying experience simple, fast and easy. He was straight forward and seem the salesman I worked with at Deluca Toyota. Justin Specht made my 1st car buying experience simple, fast and easy. He was straight forward and seemed to genuinely care that I bought exactly what I wanted at a more than reasonable price. I couldn't have asked for a better 1st time car buyer experience. Thanks Deluca and thank you Justin Specht for your spectacular service! More
by covergirlh28
Employees Worked With
Justin Specht
September 19, 2008
bought a used 2007 jeep compass and these people where great with me. every week for 4 weeks i received personalized notes thanking me and making sure i was happy with my purchase. Saleman even phoned great with me. every week for 4 weeks i received personalized notes thanking me and making sure i was happy with my purchase. Saleman even phoned me a few times to make sure everything was ok and that i was happy with my vehicle. Even received a large tin of Mrs. Fields cookies from them. i'm from canada and we just don't get sales help like this. Don't have my vehicle serviced there because it's a jeep so can't tell you about that end of them, but the sales department was great. More
by screwed_over
Employees Worked With
i don't remember
November 12, 2004
When I relocated to central Florida, I had a new quest... To find a replacement dealer for Denbigh Toyota's (Newport News, Va) excellent parts department. I have yet to find one.<br><br>I called Deluca Toy To find a replacement dealer for Denbigh Toyota's (Newport News, Va) excellent parts department. I have yet to find one.<br><br>I called Deluca Toyota about getting a Distributor cap, rotor, and plug wires for a 1987 4Runner. They said they have it in stock. Since it is a 40 minute drive, I had to send my wife down to pick up the parts while I was at work. Whne she arrived, the parts guy went into the computer, and pulled out the requested parts... As far as I knew, everything was good. Whne I inspected the parts that evening, I found out that they had pulled the parts for a 4Runner with a 3VZE 3.0 V6, instead of a 22RE 2.4 I4.<br><br>Now, for those of you that don't know, there was no such thing as a V6 option in a 4Runner until 1988. The only options for the 1987 were the 22RE and the 22RTE turbo version. Both used the same ignition components, so this should have not been an issue. I called the parts department the next day and explained the problem. They said to return the parts, and they have the right ones in stock. I sent my wife back out to the dealer, and she returned, this time with the right rotor, no wires (sold the last set before she got there), and another V6 distributor cap. You would think they would have held them aside... I finally had to take an afternoon off of work to get the "right" parts... Too bad they no longer had them in stock, even though their computer incorrectly said they did.<br><br>I have never had an issue like this regarding simple tune up parts, especially from a dealership! Up until then, I was satisfied with Deluca Toyota, but I now order my parts online from Bob Bridge Toyota in Renton, Wa. They have cheaper prices, and the wait is worth knowing I am getting the right part. More
by DRTDEVL
