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Gettel Toyota Ocala
Ocala, FL
3,304 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,304 reviews
April 19, 2025
All people I encountered were very polite and helpful. Cassie facilitated my service and was amazing. Organized, competent, and kept me informed of everything. I had to leave my car overnight and she made Cassie facilitated my service and was amazing. Organized, competent, and kept me informed of everything. I had to leave my car overnight and she made all the arrangements with Enterprise. The entire service experience was professional and seamless. Thank you! More
by Virginia
Employees Worked With
Cassie
March 21, 2025
Thank you Heather Fornino for an amazing customer service experience. I absolutely love your personality and your expertise. Thank you making my day. I would recommend you to my friends and Family. experience. I absolutely love your personality and your expertise. Thank you making my day. I would recommend you to my friends and Family. More
by Patti
Employees Worked With
Heather Fornino
March 18, 2025
Service was timely and future experiences explained. Current condition was reported in writing. My service advisor was exceptional, although I do not remember his name. Current condition was reported in writing. My service advisor was exceptional, although I do not remember his name. More
by brianellis2050
Employees Worked With
Other Employees :
Some I dot remember their names. Not remember name of sales rep.
March 03, 2025
We love our new rav4 . . we felt we got a fair deal .. our salesman was awsome!!! He was very instrumental in our experience.. Jordan Wilson .. was truly friendly.. helpful . we felt we got a fair deal .. our salesman was awsome!!! He was very instrumental in our experience.. Jordan Wilson .. was truly friendly.. helpful and knowledgeable.. would recommend Jordan to all our family and friends… the gentleman in f and I was great as well! More
by Tnsouthwest@aol.com
Employees Worked With
Jordan Wilson
February 13, 2025
Purchased a lifetime battery from the supposedly trusted Ocala Getter Toyota dealership, 23 months later Toyota would not honor the warranty. told me it was the warranty that could reimburse or change the b Ocala Getter Toyota dealership, 23 months later Toyota would not honor the warranty. told me it was the warranty that could reimburse or change the battery, not the dealership where I purchased the battery . I’m looking at Elder abuse here Service manager just looked at me and said it’s my problem More
by johngordonjgordon
Employees Worked With
Service manager, Ocala location
February 06, 2025
Anthony is very helpful every time we have a question. He really knows what he's doing, answered all our concerns and questions on my 2025 RAV4. He really knows what he's doing, answered all our concerns and questions on my 2025 RAV4. More
by Mary Ann
Employees Worked With
