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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
735 Reviews

735 Reviews of Gettel Stadium Toyota - Service Center

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November 09, 2023

Liz in service is the best service advisor I have met in a very long time. She is great at what she does. More

by VNeavins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Perez
Nov 17, 2023 -

Gettel Stadium Toyota responded

Thank you for the positive feedback. Liz is pretty great!! We appreciate you giving Gettel Stadium Toyota the opportunity to service your vehicle.

November 07, 2023

I hope that the new changes are for the good of the employees and the clients, who like me trust in good work in everything More

by yania.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Indira Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz perez ⭐️⭐️⭐️⭐️⭐️ five stars for her
Nov 22, 2023 -

Gettel Stadium Toyota responded

Thank you for sharing your great review with us and the community. We at Gettel Stadium Toyota hope you will enjoy the new changes as much as we do. Looking forward to providing you with great customer service on your future service visits.

November 07, 2023

I waited 3 hours for an oil change. I wish they had called me before the appointment to reschedule. I understand they were short-handed and things happen. But, by not receiving a call b More

by JFOUCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Anne
Nov 16, 2023 -

Gettel Stadium Toyota responded

Thank you for letting us know about your experience here at Gettel Stadium Toyota! We would like to ensure that we have corrected this with you. Please give us a call at 813-358-1002 and ask for Efrain. Thank you!

November 07, 2023

Service was terrible. I had to be there three hours for an oil change, and I had a scheduled appointment unexcusable. I won’t be going back. More

by DEBLFL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suanne
Nov 16, 2023 -

Gettel Stadium Toyota responded

Thank you for letting us know about your experience here at Gettel Stadium Toyota! We would like to ensure that we have corrected this with you. Please give us a call at 813-358-1002 and ask for Efrain. Thank you!

November 07, 2023

I don't like that you are charging 3% on your total bill. I will be looking for another place for general service items. I also don't like you counting my words. More

by MARYJOSE
Recommend Dealer
Yes
Employees Worked With
I don't recognize any of these names o
Nov 22, 2023 -

Gettel Stadium Toyota responded

Thank you for letting us know about your recent service visit. The Gettel Stadium Toyota Management has heard your concerns and will no longer be charging the 3% fee. We would like to hear more about your recent service experience. Please give us a call at 813-358-1002 and ask for Efrain.

November 06, 2023

great service, I glad to be part of the family, all service members are great More

by FINLEYMAYIETRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehdi Kawen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anwar Elgammal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for your 5 star review. We have passed your kind words on to our team. We appreciate you choosing Gettel Stadium Toyota and look forward to providing excellent service to you on your future visits.

November 06, 2023

Normally making an appt means you oit under 1 hours for routine maintenance but , this time I was there 2 hours for an old change and rotation. My car was not washed 1 st time in 12 year that I go hear mus More

by MARIANILDAV
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 17, 2023 -

Gettel Stadium Toyota responded

Thank you for your honest feedback. We would like to speak with you about your recent visit. Please call 813-358-1002 and ask for Efrain.

November 06, 2023

They were taken over and now charging a 3% fee to use a credit card for car repairs. Because everyone plans for unexpected car repairs and has money for them every time. I’ll be taking my business somewher More

by joybe1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Nov 16, 2023 -

Gettel Stadium Toyota responded

Thank you for letting us know about your experience here at Gettel Stadium Toyota! We would like to ensure that we have corrected this with you. Please give us a call at 813-358-1002 and ask for Efrain. Thank you!

November 05, 2023

I used to enjoy going to this dealership as their customer service was always excellent and lounge area was always well kept. Under new management they are now charging a fee to use credit cards whe More

by gman_110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Nov 16, 2023 -

Gettel Stadium Toyota responded

Thank you for letting us know about your experience here at Gettel Stadium Toyota! We would like to ensure that we have corrected this with you. Please give us a call at 813-358-1002 and ask for Efrain. Thank you!

November 05, 2023

Service was excellent, Amber Smith, Asst. Sales Mgr., was a pleasure to work with. The staff who greets you, completes the paperwork, car pickup after completion, are all friendly and effici More

by CLEE2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Nov 21, 2023 -

Gettel Stadium Toyota responded

Thanks so much for your amazing review. Amber and our service team take pride in providing great customer service.

Nov 21, 2023 -

CLEE2511 responded

Excellent service and response turnaround.

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