Gettel Stadium Toyota - Service Center

I waited 3 hours for an oil change. I wish they had called me before the appointment to reschedule. I understand they were short-handed and things happen. But, by not receiving a call b I wish they had called me before the appointment to reschedule. I understand they were short-handed and things happen. But, by not receiving a call back, I had to rearrange my schedule, which was not easy to do. Also I inquired about my husbands car, which now has 3 broken door handles. I was told this was normal- I don’t think it is. We have never owned a car that the handles broke off. More

Service was terrible. I had to be there three hours for an oil change, and I had a scheduled appointment unexcusable. I won’t be going back. I had to be there three hours for an oil change, and I had a scheduled appointment unexcusable. I won’t be going back. More

I don't like that you are charging 3% on your total bill. I will be looking for another place for general service items. I also don't like you counting my words. I will be looking for another place for general service items. I also don't like you counting my words. More

great service, I glad to be part of the family, all service members are great service members are great More

Normally making an appt means you oit under 1 hours for routine maintenance but , this time I was there 2 hours for an old change and rotation. My car was not washed 1 st time in 12 year that I go hear mus routine maintenance but , this time I was there 2 hours for an old change and rotation. My car was not washed 1 st time in 12 year that I go hear must be the new administration but no one said anything about the change. More

They were taken over and now charging a 3% fee to use a credit card for car repairs. Because everyone plans for unexpected car repairs and has money for them every time. I’ll be taking my business somewher credit card for car repairs. Because everyone plans for unexpected car repairs and has money for them every time. I’ll be taking my business somewhere else. More

I used to enjoy going to this dealership as their customer service was always excellent and lounge area was always well kept. Under new management they are now charging a fee to use credit cards whe customer service was always excellent and lounge area was always well kept. Under new management they are now charging a fee to use credit cards when servicing your vehicle. Previously, snacks were provided to those who were waiting for their vehicle now that has gone away as well. It’s the little things that go a long way. Was also considering trading my Tundra in for a new one just won’t be doing it their. Maximizing profits is the name of the game, but to what extent if they are already generating a lot of money through their service shop. Such a shame. More

Service was excellent, Amber Smith, Asst. Sales Mgr., was a pleasure to work with. The staff who greets you, completes the paperwork, car pickup after completion, are all friendly and effici Sales Mgr., was a pleasure to work with. The staff who greets you, completes the paperwork, car pickup after completion, are all friendly and efficient. More

People who are working there are very nice and polite. Everyone is helping us with the information Everyone is helping us with the information More

Amber is amazing, friendly and very on point with customer service. We’ll always come to her. customer service. We’ll always come to her. More