Gettel Stadium Toyota - Service Center

Very convenient and easy to follow. They were quick at identifying the problem and fixing it. They were quick at identifying the problem and fixing it. More

No issues with this dealership. It’s is not their fault but I do not appreciate how Toyota operates, with no thought of customer service. It’s is not their fault but I do not appreciate how Toyota operates, with no thought of customer service. More

I made a reservation for service online and then was contacted by someone at the dealership to tell me that it was time to set up a maintenance appointment. I informed her that I already had an appointm contacted by someone at the dealership to tell me that it was time to set up a maintenance appointment. I informed her that I already had an appointment the next day and she couldn’t find anything. Luckily, I was able to schedule one for the time that I had already scheduled online, Very strange. The service writer that took care of me, Sam, very professional, and friendly. The waiting area is nice and everything was done on time. There were several recommendations made for service that I postponed due to the cost involved. More

I called for a scheduled oil change weeks prior. Had my scheduled time and arrived early. But when I got to the personal and explained what was there for he informed me that I had to wait until 10. Had my scheduled time and arrived early. But when I got to the personal and explained what was there for he informed me that I had to wait until 10. Because of my warranty, but I was not informed about that from the start, would have helped and I would have gotten out faster then expected. More

For many years I have been taken care of by Suann. I wouldn't want anyone else but her. She treats people like family???????? I wouldn't want anyone else but her. She treats people like family???????? More

The dealer overpriced there service to get anything done for my vehicle. It is outragous for my vehicle. It is outragous More

clean restroom/overall facility/yard. Nice smiles as I xx'kd out.Not to mention quality xx in.Appreciated the great coffee and ease of getting it along with the snacks. Mike Hare.,except Nice smiles as I xx'kd out.Not to mention quality xx in.Appreciated the great coffee and ease of getting it along with the snacks. Mike Hare.,exceptional as was the Master tech.Upon need will request only them! More

This is the second time I went in for what I thought to be a quick service. I was wrong. 1st was the express service that lasted about an hour and 15 minutes, which should've been maybe 45 minutes at th be a quick service. I was wrong. 1st was the express service that lasted about an hour and 15 minutes, which should've been maybe 45 minutes at the most. My service advisor kept saying I'm going to get you in and out in no time, I said ok. He had a line in express for about 15 minutes and then nothing. I watched the guy bring my vehicle up and going inside and hand him the keys. So I was thinking I'd be up and out in a few minutes. Nope 20 minutes later, I went and asked the girl at the cash out window if she had my keys so I could leave. She I'd have to go to express to get them. As soon as I walked in through the door, the service advisor goes, ooo they just finished and you're ready to go. I then questioned him about seeing the guy bring it up 35 minutes ago sitting on the bench outside handing him the keys. He replied that was another vehicle. I didn't say anything else. Second time, I needed my second key fob program, update my brakes system for a recall notice, and a tire replaced from a nail in it. You ready for this, 5 and a half hours to do that. I kid you not. The service advisor again, told me maybe 2 to 3 hours at the most. I said ok. I tried calling him and even went back to talk to him about it taking so long. He said I'll check on it and come and let you know what's going on. Nothing the first time, second time, I waited until he came back with an answer. Ooo they are changing the tire, should be ready in 10 minutes. Ha ha ha it was 35 more minutes before I got my truck to leave. I'm looking for another toyota dealership for my services from now More

Friendly, responsive, and the technician was better than comparable dealers Daniel was great and helpful comparable dealers Daniel was great and helpful More

Great! They did exactly what they said they would do and were efficient Great great They did exactly what they said they would do and were efficient Great great More