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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
735 Reviews

735 Reviews of Gettel Stadium Toyota - Service Center

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December 12, 2023

Went well at first, was quoted a price (69. 95). When I went to pay, was charged an additional $7 for 'supplies' that was given no explanation when asked. A quoted price should be a quoted price More

by tori.renee22
Recommend Dealer
No
Employees Worked With
Francisco Velez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Velez
Dec 19, 2023 -

Gettel Stadium Toyota responded

We apologize for your unpleasant experience at our dealership. We understand your frustrations and would love for you to give us a call at (813)872-4881 and ask for customer relations so we can further discuss and see what we can do. We're thankful for your feedback and will take action to improve.

December 11, 2023

The work was done in the scheduled time and my brakes are working very well. However, there were dark smudges around the door handle inside on the driver's side and the interior smelled of gasoline or engine More

by amkjdj
Recommend Dealer
Yes
Employees Worked With
Robert, Justin
Dec 14, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a review. We take pride in providing quality service to our customers and apologize for falling short in this area. Please stop by any time for a complimentary car wash.

December 11, 2023

Bill understood my need to turn around my car in a short amount of time and he did his absolute best to help me get what I needed to keep my day on track AND get my car taken care of. More

by annette7
Recommend Dealer
Yes
Employees Worked With
Bill Sutton
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you so much for the kind review. We are so happy to hear you had a good experience working with Bill.

December 11, 2023

Outstanding proactive communications from Amber. Everthing completed per plan. Appreciate the comprehensive once over the truck received. 1 issue with vibration wasn't resolved, and will require More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback. We greatly appreciate it.

December 11, 2023

Efrain Abreu and his staff took care of my FJ cruiser in a great way. They let me know the alignment was due and got it done along with my oil change. GREAT JOB! More

by CHRISCARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us such a great review. We are so thrilled to hear your experience with Efrain and the staff here at Gettel Stadium Toyota was great!

December 11, 2023

I was greeted professionally,made to feel comfortable by Robert and felt that the service was completed in a timely manner. We purchased the vehicle from Stadium Toyota and have had it serviced every 6 mont More

by SEELEYJAMED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to leave us a 5 Star rating!

December 11, 2023

Good so far but I know that some customers who are friends felt that the service was lacking. I will see as time goes on as I like to judge my self. More

by mecb166
Recommend Dealer
Yes
Employees Worked With
I can't recall
Dec 13, 2023 -

Gettel Stadium Toyota responded

That you for taking the time to leave us your feedback. We greatly appreciate it.

December 11, 2023

Amazing work They are doing an excellent job, fast and with very friendly staff. very well trained staff More

by Arleni2978
Recommend Dealer
Yes
Employees Worked With
Eddie Ferreiro-Romero, Eddie Ferreiro-Romero
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us such a kind review. We really appreciate it!

December 11, 2023

The times were accurate They offered a courtesy wash for the car And they have a comfy wait room More

by monsalvemjd
Recommend Dealer
Yes
Employees Worked With
Michael Hare
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5 star review!

December 10, 2023

Car serviced at 34985 miles and windshield service reminder sticker now says next service 5/24 at 34888 miles, service status app never updated causing me to miss phone call that car was ready, servic More

by BEACHVIEW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to share your experience. This is not how we aim to run our business'. We're currently making adjustments to make sure this doesn't happen again. Please give us a call at (813)872-4881 and ask for customer relations so we can see what we can do. We appreciate your feedback, as it's helping us to improve and ensure a better experience for you next time.

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