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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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December 16, 2023

The professionalism of Suann Carrington is always appreciated . The lounge is well- stocked and all staff have been friendly and helpful. More

by pshepard8
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suann Carrington
Dec 19, 2023 -

Gettel Stadium Toyota responded

We're thrilled you had such a great time at Gettel Stadium Toyota. We hope to have you back soon!

December 16, 2023

Your service department times suck! 4 and half hours to wait for a simple oil change and tire rotation is insane! I'll probably be going somewhere else for service from now on! More

by juno001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear that you had a long wait time for your car and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. Please call us at (813)872-4881 and ask for customer relations so we can see what we can do for you.

December 16, 2023

New tires are not all the same air pressure. Bought new tires the service was good. Care wash window missed a spot.NEW Tires were not the same pressure. More

by Kidwellg0
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 19, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear about your unpleasant experience. Please call us at (813)872-4881 and ask for customer relations so we can see what we can do for you. We appreciate your review as it will help us improve our services.

December 16, 2023

the older gentleman at the service desk did a great job he was cool and funny More

by maxbrod681
Recommend Dealer
Yes
Dec 19, 2023 -

Gettel Stadium Toyota responded

Your feedback means a lot to our team. Thank you for taking the time to to leave us this review!

December 16, 2023

Every time I go and have car service excellent to the point Answer all my questions More

by EPEREZ134
Recommend Dealer
Yes
Employees Worked With
Samuel
Dec 19, 2023 -

Gettel Stadium Toyota responded

Thank you! Your positive feedback is much appreciated.

December 16, 2023

Excellent They understood the service I requested and the attention was excellent. After changing the first mechanic who would assist me due to his bad attitude, the next one who assisted me did so in an exc More

by felixa1st
Recommend Dealer
Yes
Employees Worked With
Luna
Dec 19, 2023 -

Gettel Stadium Toyota responded

Thank you for the review! Your feedback is much appreciated and helps our team improve.

December 15, 2023

My experience at the dealership itself was great. My advisor was helpful and not pushy about services. He accurately quoted me how long it would take for my car to be completed which I really appreci More

by ccg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us a review, we greatly appreciate it.

December 15, 2023

Tony Roche is a professional and knowledgeable service advisor that always goes the extra step to review my prior service performed on my Prius Plug-In, and let me know maintenance options that should be More

by JCOVERDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Stadium Toyota responded

Thank you so much for the great review Joe! We are thrilled to hear your experience working with Tony has been great! We're humbled by your support and look forward to being your preferred choice for your vehicle service needs in the future! ☺

December 15, 2023

I originally came from Toyota of Tampabay. My first encounter was with Mike Hare. He is the Best I have ever encountered anywhere. I know several friend that I pointed to him, and they a More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith ( driver)
Dec 15, 2023 -

Gettel Stadium Toyota responded

Wow! That you so much Bob for the 5 star review! We truly appreciate your continuous support and trust in us. We are thrilled to hear that you experience with our team has been the best!

December 15, 2023

Dishonest about loaner availability, spent $700 for my car to not be fixed. Got a much lower quote at Toyota of Tampa Bay for a new transmission than the used transmission I was quoted for here More

by valentenney721
Recommend Dealer
No
Employees Worked With
Daniel Choe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Choe
Dec 19, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

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