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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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December 23, 2023

they charged me $2. 00 to wash my car no one told me there was a fee it was always free in the past !! More

by JIMMYNIEVES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to bringing this issue to our attention. There should be a credit at the bottom of your invoice, you should not be charged $2.00 for a car wash. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input.

December 23, 2023

Was almost time to close on Sunday and Carlos help me out to replace my rear whipper blade but they were out stock and had to order a new one More

by LONGO.DE
Recommend Dealer
Yes
Employees Worked With
Carlos's
Dec 27, 2023 -

Gettel Stadium Toyota responded

We're happy to see you had a 5-star experience at Gettel Stadium Toyota!

December 23, 2023

Quick and efficient. My first experience at your dealership was pleasant. It is unfortunate You do not have loaner cars as the enterprise is incredibly inconvenient. More

by Lthomas714
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 04, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review. We appreciate your input and value the chance to enhance our services.

December 22, 2023

Appointment was for recall and maintenance. Recall was not done due to your shop was to busy. More

by MTGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Abreu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 22, 2023

Knowlegable, helpfull, fast service, pleasant virtuous. Carries wide products for car care. Staff areas clean and members very clean. More

by LIANEGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Indira Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Ferreiro-Romero
Dec 22, 2023 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star review. Thank you for choosing Gettel Stadium Toyota for you vehicle service needs! ☺

December 21, 2023

Robert was professional, friendly, understood my concerns and provided above and beyond service. He even offered to have to take care of coding a 2nd key fob that was owed from purchasing new RAV4 in January More

by rickfitzpatrick
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Caribe
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave such a sweet review! We are thrilled to hear your experience with Robert here at Gettel Stadium Toyota was AWESOME!

December 21, 2023

Great service as usual. Service advisor Francisco Velez great. Explains everything and cost everyone is courtesy More

by RLGESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for the for the 5-star review! We truly appreciate you continuous support and trust in us.

December 21, 2023

Efficient and friendly Efficient and friendly service. Bill was anxious that I understood all the details and that my questions were answered. The turn around time was excellent. More

by TERESAVATH
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for your positive rating for your recent visit to Gettel Stadium Toyota! ☺

December 21, 2023

I was explained in detail the issue with my car, and before any work was done I was advised of the cost. More

by ttgrif
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it!

December 21, 2023

Attention and always open to help! !! Professionalism!!! State of the art services equipment Happy holidays!!! More

by EBSFLORIDA
Recommend Dealer
Yes
Employees Worked With
Eddie Ferreiro-Romero, Eddie Ferreiro-Romero
Dec 21, 2023 -

Gettel Stadium Toyota responded

We are so glad you had a positive experience here at Gettel Stadium Toyota! Your support is invaluable to us. Looking forward to seeing you again soon! ☺

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