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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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December 31, 2023

I waited about an hour for an oil change and the usual safety inspection. That was fine. But after I paid at the cashier, my truck was not brought up front. I had to go back to my advisor and he took care More

by BCARTER1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to tell us about your experience here at Gettel Stadium Toyota. We wouldn't be able to improve our service if it weren't for people like you who provide us with honest feedback like this. Our apologies for taking so long to have your car pulled up. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 31, 2023

My service writer was amazing. I really appreciate his honesty. He did not attempt to upsell me anything I didn’t need. I will use him as my service writer from this point on. More

by ANDREWPOPIK9144@ICLOUD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to share with us your experience with Robert. We greatly appreciate your business and helping share the word about Gettel Stadium Toyota. We're humbled by your support and look forward to being your preferred choice for your vehicle service needs in the future. ☺

December 31, 2023

Liz was very helpful great to work with - but the process was not organized. It took 4 hours to do something that should have taken 30 minutes More

by Bspollitt
Recommend Dealer
No
Employees Worked With
Liz was very helpful great to work with - but the process was not organized. It took 4 hours to do something that should have taken 30 minutes
Jan 04, 2024 -

Gettel Stadium Toyota responded

Thank you for bringing this issue to our attention. We wouldn't be able to improve or service if it weren't for people like you who provide us with honest feedback. We understand how valuable your time is and we apologize for any inconvenience.

December 31, 2023

Normally they take about 45min to change the oil in my Prius but today it took about an hour and a half. More

by MARK.GUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback, We greatly appreciate it. We understand how valuable your time is and we apologize for any inconvenience.

December 31, 2023

Excellent customer service I'm happy with the service that they did in my car I'll come back again More

by JANESP03
Recommend Dealer
Yes
Jan 02, 2024 -

Gettel Stadium Toyota responded

Thank you so much for your positive rating for your recent visit to Gettel Stadium Toyota. ☺

December 31, 2023

Even though the names have changed, I’ve been coming to this dealership since 2000. Easy to make appts, quality service, great snacks, but most importantly, my service adviser, Amber Smith, is the best!! More

by Marilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Gettel Stadium Toyota responded

Thank you so much Marilynn for taking the time to leave such a kind review! We are so happy to hear your experience with Amber is always great. We truly appreciate your continuous support and trust in us. ☺

December 31, 2023

Very helpful and kind, very informative Gave me the best information based on my cars needs and gave me the best quotes for my tires More

by LILLIFAXAS123
Recommend Dealer
Yes
Employees Worked With
Miguel Serrano
Jan 02, 2024 -

Gettel Stadium Toyota responded

We really appreciate your business and helping to share the word about Gettel Stadium Toyota. Thank you so much for taking the time to leave us a 5-star review!

December 31, 2023

Dealership was great. Good communication through out the process. New app to follow the work was appreciated More

by jellington001
Recommend Dealer
Yes
Employees Worked With
Ami smith
Jan 03, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave such a kind review! We really appreciate your business and helping to share the word about Gettel Stadium Toyota.

December 31, 2023

Tony in the service department is very knowledgeable my truck is always in great shape!! More

by POLEARY2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Gettel Stadium Toyota responded

Sweet! Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear your experience with Tony was great! We are humbled by your support and look forward to being your preferred choice for your vehicle service needs in the future. ☺

December 30, 2023

Good service on my 2020 Toyota Corolla. The wait wasn't long and the people were friendly and helpful. More

by LVADANCER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Gettel Stadium Toyota responded

Thanks for taking the time to leave us a 5 star review. We are happy to hear you had such a good service experience and hope to continue to provide you with excellent service in the future.

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