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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
736 Reviews

736 Reviews of Gettel Stadium Toyota - Service Center

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January 06, 2024

Was the worst experience I've had. I paid for the big extended warranty package and we did not get our tire after it was covered and I was told by service on phone and customer service More

by Ashton1.wilkins
Recommend Dealer
No
Employees Worked With
Frank Velez
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thank you for bringing this to our attention, that is not okay and we apologize that you had to experience that. Please contact us at 813-358-1002 and ask for customer relations so we can prevent this from happening again.

January 06, 2024

Professional and efficient service experience Took care of all my needs and kept me informed of progress, and provided details of the current service and potential follow up services. More

by Colin.caspersen
Recommend Dealer
Yes
Employees Worked With
Bill Sutton
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thank you for being our customer and leaving us a wonderful 5-star review.

January 06, 2024

Excellent service by Amber helped me with everything I needed. It was a quick service no mess More

by RAFIANDRES
Recommend Dealer
Yes
Employees Worked With
Amber
Jan 09, 2024 -

Gettel Stadium Toyota responded

We're so grateful that you took the time to leave us a 5-star review. Thank you!

January 06, 2024

Very helpful and persistent Xavier was very nice and helped as much as he could More

by NP4U1002
Recommend Dealer
Yes
Employees Worked With
Xavier Pesantes Sr
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

January 05, 2024

I've been to the service department with 2 different cars in the past 30 days and both Mike and Amber were very personable and professional. More

by JCD1306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star rating! We really appreciate your business and helping to share the word about Gettel Stadium Toyota. ☺

January 05, 2024

too long for 5000 mile service, for only check tires, liquid levels and wash the car More

by ALEXISDEBEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 05, 2024 -

Gettel Stadium Toyota responded

We're sorry to hear that you had a long wait time, we understand how valuable your time is and we apologize for the inconvenience. Please call us at (813) 872-4881 and ask for customer relations so we can see what we can do to make any future experience better. Thank you for helping us identify areas of improvement.

January 05, 2024

Great customer service. Eddie was friendly and my vehicle was quickly serviced. In and out in a little over 1 hour. More

by BGMIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Ferreiro-Romero
Jan 05, 2024 -

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota. We really appreciate your business and helping to share the word.☺

January 05, 2024

Excellent Good service, didnt take long. Idk what else to say Everything good and precise More

by JFRATICEL36
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 05, 2024 -

Gettel Stadium Toyota responded

Your feedback made our day! Thank you so much for taking the time to leave us a 5-star review! We really appreciate your business and helping to share the word about us. ☺

January 05, 2024

Very professional Always a very professional and efficient visit at Stadium Toyota and I look forward to my next experience More

by FJmontes2704
Recommend Dealer
Yes
Employees Worked With
Eddie Ferreiro-Romero, Eddie Ferreiro-Romero
Jan 05, 2024 -

Gettel Stadium Toyota responded

We're humbled by your support and look forward to being your preferred choice for your vehicle service needs in the future. Thank you so much for taking the time to leave such a kind review. ☺

January 05, 2024

I wasn't sure what services I'd need for the 100k service. Daniel explained what likely needed done and why. After the inspection, I got a text with the recommended services to be complete for my app More

by Megan.s.preston
Recommend Dealer
Yes
Employees Worked With
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Choe
Jan 05, 2024 -

Gettel Stadium Toyota responded

That is wonderful to hear! Thank you so much for taking the time to leave us a review! We really appreciate your business and helping to share the word about Gettel Stadium Toyota.☺

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