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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
736 Reviews

736 Reviews of Gettel Stadium Toyota - Service Center

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January 08, 2024

Service was good. Wait time was good. Consistently good service for many years. I always request Suann. More

by DREWALESSI
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suann Carrington
Jan 08, 2024 -

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to leave such a kind review! We greatly appreciate your business and helping share the word about Gettel Stadium Toyota.

January 08, 2024

My vehicle was taken for a forth time to the dealer on 1/5/24 to resolve a problem with my headlight that had not been fixed. Supposedly this forth ocassion was due to a pin on the connector that needed t More

by ME
Recommend Dealer
No
Employees Worked With
Out of respect I am not listing the name publicly
Jan 09, 2024 -

Gettel Stadium Toyota responded

We're sorry about your negative experience at Gettel Stadium Toyota. Please contact us at 813-358-1002 and ask for customer relations so we can see what we can do to make things right. We're thankful for your feedback and will take action to improve.

Jan 09, 2024 -

ME responded

Let me please point out that I am perplexed why Gettel Stadium Toyota’s responded with the same cookie cutter, copy and paste response, I’ve seen before. As stated in another review, I have spoken with customer relations, in fact several times about the situation and although the conversations were courteous and professional the problem still hasn’t been resolved. And now to this point ‘making things right’ no longer is to simply fix the problem on my vehicle which should have been resolved weeks ago. This will not restore my trust and confidence in this dealer, nor will it make-up the lost time, gasoline, etc.

January 07, 2024

My service representative was professional and the maintenance on my Toyota was completed on time. More

by JULIELINHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

January 07, 2024

Great experience Amber was great and very knowledgeable in all aspects of what I needed done. I really enjoyed working with Amber. More

by KHCN1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Gettel Stadium Toyota responded

We can't wait to share your 5 star review with our team. They'll be thrilled.

January 07, 2024

as always, service was very good. appointment times are adhered to. We try to have Michael Hare as our service rep. He is the best we have found in 10 plus years of dealings. More

by BREOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks for sharing your review with our community. It means a lot to us.

January 07, 2024

Great service! Amber was professional, friendly and made the experience very easy! Definitely would recommend the service to anyone. More

by drocha1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks so much for taking the time to leave us a 5-star rating - it's much appreciated!

January 07, 2024

Excellent, so good and professional I'm so happy with the service and excellent employees So professional More

by coquidrillo
Recommend Dealer
Yes
Employees Worked With
Mr. Sing
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thank you for sharing your rating with us and the community.

January 07, 2024

Professional, sense of urgency and quality work. I'll be back for more services in the future More

by DEBMARK228
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks for the 5-star review. We're so happy to have you as a customer!

Jan 09, 2024 -

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your business and look forward to being your preferred choice for your vehicle service needs in the future! ☺

January 07, 2024

Ravi explains to me everything I need to know about my service He told me things that I need to done in the car. I told him I can take care this on my own they are very simple like changing my cabin filte More

by Mygrrenjeep
Recommend Dealer
Yes
Employees Worked With
Ravi
Jan 09, 2024 -

Gettel Stadium Toyota responded

We're so happy to have you as a customer. You're welcome to come again anytime.

January 07, 2024

Bad service, same issue, same engine check light, coming back not even after 5 days of having this checked out and having yo rent a car as my car needed to stay overnight. I will be calling on Monday. The p More

by EDUALVG
Recommend Dealer
No
Employees Worked With
Carlos Luna
Jan 09, 2024 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. Thank you for bring this issue to our attention. We understand how valuable your time and money is and we apologize for any inconvenience. Please call us at (813) 872-4881 and ask for customer relations so we can further discuss how to make things right. We appreciate your feedback.

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