Gettel Stadium Toyota - Service Center

SuAnn Carrington is always very good. Also very busy. It's an extremely busy dealership. I waited 5 hours to have a tire replaced and new windshield wiper blades installed. Granted Also very busy. It's an extremely busy dealership. I waited 5 hours to have a tire replaced and new windshield wiper blades installed. Granted it was a Sunday and I came in without an appointment. More

Suann C was great as usual. I have been there for 20 years, Jay D I have been there for 20 years, Jay D More

Everyone was very helpful while I got my car serviced. I appreciated the 'valet style' drop off of my car and the kind gentleman who assisted me to Michael's desk to check in. Michael was so accommodating I appreciated the 'valet style' drop off of my car and the kind gentleman who assisted me to Michael's desk to check in. Michael was so accommodating and gave me a clear breakdown of how the service would work. He treated me well and with respect. I felt like a valued customer! More

Caring and helpful staff. My vehicle was serviced and finished in a prompt manner all the while my service representative kept me informed of the progress. My vehicle was serviced and finished in a prompt manner all the while my service representative kept me informed of the progress. More

Brought both vehicles in (2018 Camry and 2006 Seqouia). Very easy process. My service rep (Michael) was great. Everything went smooth and went well. No problems whatsoever. Very easy process. My service rep (Michael) was great. Everything went smooth and went well. No problems whatsoever. More

Always a pleasure to have my service there. The wait was not long. And I love the way you can track your car's progress & receive a text when it's done. The wait was not long. And I love the way you can track your car's progress & receive a text when it's done. More

Professional & great communication. They did lots of work, did it well, & within a good timeframe. They did lots of work, did it well, & within a good timeframe. More

Service was good. Wait time was good. Consistently good service for many years. I always request Suann. Wait time was good. Consistently good service for many years. I always request Suann. More

My vehicle was taken for a forth time to the dealer on 1/5/24 to resolve a problem with my headlight that had not been fixed. Supposedly this forth ocassion was due to a pin on the connector that needed t 1/5/24 to resolve a problem with my headlight that had not been fixed. Supposedly this forth ocassion was due to a pin on the connector that needed to be tightened. On Saturday 1/6/24 I spoke with an assistant manager about the situation and the grievances I have with Gettel Stadium Toyota. I made it clear to the assistant manager that although mistakes do happen, when I took my vehicle on 12/30/23 was the opportunity they had to fix such mistake. There was no reason why I had to return my vehicle for a fourth time on 1/5/24. I have not heard back from anyone after that call. Management seem uninterested in making things right and are willing to loose a loyal customer for many years. Unfortunately for me and unfortunately for Gettel Stadium Toyota, today 1/8/24 I arrive home from work to find that once again my headlight was not working. I am currently waiting for someone to call me back about this. I am understandably concerned, frustrated and upset. More

My service representative was professional and the maintenance on my Toyota was completed on time. maintenance on my Toyota was completed on time. More