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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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February 21, 2024

I am grateful with Gettel taking over Stadium Toyota that the staff stayed the same. It's good business practice to do so. More

by soutar07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it! ☺

February 20, 2024

Got an oil change done. Still didn’t get a wash and vacuum done. Service was ok More

by LODFAN32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback we greatly appreciate it, as it's helping to improve and ensure a better experience for your next visit. Please stop by if you are ever in the neighborhood for a complimentary car wash!

February 20, 2024

They have always done great work on my 2007 Matrix. The only downside is the price is a bit high. More

by dlwhite333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gettel Stadium Toyota responded

Thank you for the honest feedback, we love hearing from our customers. Come again anytime!

February 20, 2024

Los precios son muy caros por las reparaciones. Tengo la impresion que desde que cambiaron de nombre, las cosas han cambiado tambien, y no para ayudar a lods clientes. More

by RUBENSALSA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyvn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gettel Stadium Toyota responded

Lamentamos que usted sienta que nuestros precios son demasiado caros. Nos esforzamos por ofrecer precios justos y competitivos. Apreciamos sus comentarios y valoramos la oportunidad de mejorar nuestros servicios.

Mar 01, 2024 -

RUBENSALSA79 responded

RUBENSALSA79 responded PRIVATELY on 2/28/24 1:53 PM Ahora mismo el bumper de mi carro esta suelto, la pieza cuesta $50.00 mas o menos , si lo llevo a donde ustedes para que lo arreglen, tienen que remover el bumper completo, a $200.00 la hora, y si se tardan 3 horas, cuanto saldria el arreglo, $600.00 mano de obra sin taxes, usted cree que es justo.?

February 19, 2024

Sam did a very good job of explaining the service work. Answer all questions and made a good suggestion. More

by SMSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Gettel Stadium Toyota responded

Thank you for sharing your experience with us! We are thrilled to see that you had a five star experience with Sam in our service department. We look forward to welcoming you back!

February 19, 2024

Amber always gives me excellent service. She’s friendly, professional ,helpful and explains what services my car needs with her recommendation. She is the best. I always request Amber when I More

by FELICEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Gettel Stadium Toyota responded

We're happy to see that you had a five star experience with Amber here at Gettel Stadium Toyota. Thank you so much for taking the time to share it with us!

February 19, 2024

Michael Hare has been my service advisor for years and he consistantly provides excellent service and guidance! More

by JMORRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star rating! We are pleased to see that you have had excellent service form Michael over the years and we look forward to being your preferred choice for your vehicle needs in the future. ☺

February 19, 2024

la persona que me atendio muy amable, pero tengo mala esperiencia con Toyota Advance que casi me impusieron al comprar mi vehiculo y fue un desastre. creo que por eso le cambiaron a Gettel pero es mas de More

by OMAROLG78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Gettel Stadium Toyota responded

We are sorry that you feel we are deserving of one star. Please contact us at (813) 872-4881 and ask for customer relations so we can further discuss your experience and ways to move forward and make things right.

February 18, 2024

William gave me the best service I ever had on your location. He educated me on how to maintain my car and what is needed is recommendations were spot on. I will be coming back to work with William wit More

by FRODRIGUEZARCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 19, 2024 -

Gettel Stadium Toyota responded

We're so grateful that you took the time to leave us a 5-star review. Thank you!

February 18, 2024

The only complaint they didn’t wash the car as I requested. Car was still dirty the way I bring it and its is the 3 time that happen More

by luispr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Gettel Stadium Toyota responded

Thank you for the honest feedback, as we do consider all feedback to ensure better quality experience upon future visits.

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