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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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March 08, 2024

Susan was really nice. Listened to my concerns and suggested the best options for my budget. She didn’t pressure me to do everything all at once. More

by cgonza3640
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Gettel Stadium Toyota responded

We really appreciate your business and helping to share the word about Gettel Stadium Toyota. We're happy to see that you had a 5-star experience with Suann!

March 08, 2024

Fast service. Done correctly. Easy checkout. Friendly staff. The new company is more organized and professional. More

by sjrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gettel Stadium Toyota responded

Thanks for the 5-star review. The team at Gettel Stadium Toyota is thrilled you're happy with your recent store visit.

March 07, 2024

Very eager to help. Need to keep waiting area clean. Scheduling an appointment was easy. More

by Tlambrn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suann Carrington
Mar 11, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a review, we really appreciate your input and value the chance to enhance our services.

March 07, 2024

Michael Hare is excellent advisor. I will return to Gettel Toyota for future service of my Prius. More

by JEANMCLEOD370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gettel Stadium Toyota responded

Thank you for the great review! We can't wait to have you back at Gettel Stadium Toyota!

March 06, 2024

Service was quick and did not feel i was being offered unneeded services. Web site to schedule was complete trash. Was unable to schedule a oil change without calling a service adviser More

by skiitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Gettel Stadium Toyota responded

Thanks so much for taking the time to leave us a 5-star rating and for helping us identify areas for improvement. We appreciate your input and value the chance to enhance our services.

March 04, 2024

I had to chase people to find out when my car was going to be completed on at least three occasions.Parts we ordered and came in not notified has to chase people to secheule repair. More

by FRAZIER.PAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Caribe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Gettel Stadium Toyota responded

We are sorry to hear you had a less than excellent experience in our service department. This is not how we aim to run our business. If you would like to further discuss this situation, please call our Service Manager Efrain Abreu at 813-872-0147 ext. 50101. We appreciate your feedback, as it's helping to improve and ensure a better experience for your next time.

March 04, 2024

Never pushes unnecessary work. Gives clear explanations and very thorough inspection Recommend this service dept and Michael Hare is especially helpful. More

by CARMENGUTWIRTH1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael hare
Mar 04, 2024 -

Gettel Stadium Toyota responded

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Gettel Stadium Toyota. We look forward to serving you for many years to come!

March 02, 2024

Service team is awesome. I got to give a shout out to Mark. He definitely goes above and beyond, and really cares about his clients and their vehicles. We bought our used 20 More

by nandezt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark H.
Mar 04, 2024 -

Gettel Stadium Toyota responded

Awesome! Thanks so much for taking the time to leave us a 5-star review and for the kind words. We really appreciate your business and helping to share the word about Gettel Stadium Toyota.

March 02, 2024

The representative was only interested in sale tires. No other maintenance was review. Just check the receipt from 6 months ago and in this visit an oil change should have occur. ( probably was the la More

by MLEONC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember their names
Mar 04, 2024 -

Gettel Stadium Toyota responded

We're sorry to hear you had a one star experience at our dealership. We stive to provide excellent service to all our customers, and we're disappointed that we fell short in your case. Please contact our Service Manager Efrain Abreu at 813-872-0147 ext. 50101 if you would like to further discuss your experience.

March 02, 2024

Allways good service, if my car needs something they always tell me even if I do not get the job done with them. More

by yaricoronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Ferreiro
Mar 04, 2024 -

Gettel Stadium Toyota responded

We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to seeing you again for your next service.

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