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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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March 13, 2024

The service experience was efficient, professional, and friendly. It was everything I have come to expect from Stadium Toyota. More

by AERCVA60
Recommend Dealer
Yes
Employees Worked With
Michael Hare
Mar 14, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to share your 5-Star experience at Gettel Stadium Toyota. We are pleased to hear that you were met with a efficient, professional, and friendly environment by our ASM Michael. If you ever need assistance don't hesitate to reach out and thank you for choosing Gettel Stadium Toyota.

March 13, 2024

He used to be that routine maintenance I was in and out in an hour. This time routine 10,000 mile service was over three hours. More

by AERCVA60
Recommend Dealer
No
Mar 14, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. We're sorry to hear that you had a long wait time, we understand how valuable you time is and we apologize for any inconvenience.

March 13, 2024

I trust Michael to always look out for my interests and make sure that the car is well taken care of for a fair price. More

by Verhulst126
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to share your positive experience with us. Our staff is dedicated to providing all our guest with outstanding customer service and quality work you can trust! We are happy to hear Michael provided you with a fair and trustworthy environment. Thank you for being a valued customer and we look forward to your next visit to Gettel Stadium Toyota! ☺

March 13, 2024

I came in without an appointment. The greeter said no worries. Pair me with an excellent service person who was great. Got my service done fairly quickly. Told me about some servic More

by Eric Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to sharing your feedback with us! Our staff is dedicated to providing all our guests with outstanding service and quality work! We're happy to have been of service to you and hope we can be of service again in the future.

March 11, 2024

Call me for feedback. There is A LOT of room for improvement No thank you More

by ralphalvarezjr
Purchase Time
Recommend Dealer
No
Employees Worked With
Robert Caribe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Caribe
Mar 12, 2024 -

Gettel Stadium Toyota responded

We are sorry you feel we are deserving of one star, Please call us at (813) 358-1002 and ask for customer relations so we can further discuss your experience and ways to move forward. We appreciate your input and value the chance to enhance our services.

March 10, 2024

They were courteous and informative and answered my questions..They were very helpful and positive. More

by CAROLEPIGEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota. Thanks so much for sharing! ☺

March 10, 2024

The car advisor at my appointment was very nice and the service was timely and well done as far as I can tell. My only complaint is that I can only get a one-way ride. I had asked for a ride to internation More

by JZARITT
Recommend Dealer
Yes
Employees Worked With
Juan De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan De Los Santos
Mar 12, 2024 -

Gettel Stadium Toyota responded

Thanks so much for the 5-Star review! We appreciate your input and value the chance to enhance our services!

March 10, 2024

Samuel had me in and out quickly for my 115,000 mile service on my Prius. Always personable and professional. More

by MACKIE.MCNAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gettel Stadium Toyota responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Gettel Stadium Toyota.

March 09, 2024

As always, Michael provided excellent service. He was friendly, timely, and knowledgeable. Michael walked me through all the services needed and was very thorough in his communications. More

by CAMBY29
Recommend Dealer
Yes
Employees Worked With
Michael Hare
Mar 11, 2024 -

Gettel Stadium Toyota responded

Awesome! We are so thrilled to hear your experience with Michael in our service department was excellent! We really appreciate you taking the time to leave us a 5-star review.

March 09, 2024

Great customer service, love the shuttle service that is a available, and the follow up!! More

by Dwf8845
Recommend Dealer
Yes
Employees Worked With
Mike A
Mar 11, 2024 -

Gettel Stadium Toyota responded

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Gettel Stadium Toyota. We look forward to serving you for many years to come.

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