Gettel Stadium Toyota - Service Center

I’ve been a customer there for 15 years have bought three vehicles in the 15 years I’ve had all three vehicles serviced there, but I have no desire to ever go back for service again vehicles in the 15 years I’ve had all three vehicles serviced there, but I have no desire to ever go back for service again More

I purchased my Venza there June 2021 and have had all of my maintenance performed there regularly since with a positive experience every time. I scheduled my 35k maintenance, which was tire rotation/multipo my maintenance performed there regularly since with a positive experience every time. I scheduled my 35k maintenance, which was tire rotation/multipoint inspection, for 7am on Monday, 4/22/24. I unfortunately had to wait for my vehicle. I didn’t think this maintenance would take long and I would be done with plenty of time to be to work at 12:30p. When I arrived Joe informed me there was as recall they could take care of as well. I agreed for the recall to be addressed. Joe was very friendly. At 10a, 3 hours after arriving, I sent a text to inquire on the status of my vehicle. After 15 min with no response, I went back to Joe and asked. He checked with the tech and said it should be done shortly. I asked if there was any more specific time frame as I had to work and had already been waiting for 3 hours. He said probably 15-20 min tops. Everything was completed by 11a, 4 hours after I arrived. I understand recalls, especially when involving computer or reprogramming, can take some time. Maybe a better approach would be to let the customer know an estimated time frame when they are offered the recall be addressed and even suggest they schedule an appt where they can drop off their vehicle. Had I known this was going to be a 4 hour ordeal, I would have scheduled a separate appt and made arrangements to drop off my vehicle. More

4 horas para una revisión. Mucho tiempo perdido para una simple revisión que en 1 hora se podía hacer Mucho tiempo perdido para una simple revisión que en 1 hora se podía hacer More

Very good Customer service very professional Especially Mrs. Smith. She was very nice and very polite. Mrs. Smith. She was very nice and very polite. More

The ambience is Not upto the mark and price quote also given at very high price . given at very high price . More

The dealer has become more customer service as a helper not a shop that wants to up sale every problem they can find on your car not a shop that wants to up sale every problem they can find on your car More

Everything was handled with true professionalism, courtesy and total respect for the customer. I couldn't be more satisfied. courtesy and total respect for the customer. I couldn't be more satisfied. More

Suann Carrington has gained my trust and confidence over the past 16 years. She regularly provides extremely useful service recommendations (reasons for which she clearly explains) to avoid future issues. S the past 16 years. She regularly provides extremely useful service recommendations (reasons for which she clearly explains) to avoid future issues. Suann provides updates on the servicing process. More

My experience with stadium Toyota always is great. Forever Toyota. You are my favorite. Thank you Forever Toyota. You are my favorite. Thank you More

Amber is the best, hands down. Excellent customer service. Courteous and professional. Happy to have switched from Brandon Excellent customer service. Courteous and professional. Happy to have switched from Brandon More