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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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May 08, 2024

Did a great job. Efficient and very professional. Would recommend him and there service department. More

by cnuinez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Gettel Stadium Toyota responded

Thank you so much for your positive rating for your recent visit to Gettel Stadium Toyota. ☺

May 07, 2024

I have been always satisfied with the service but this visit I did not like the way it was handled. I went to check one of my tire had a nail. First they told me that I needed to change the 4 tires then t More

by perez.maritza749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the name
May 08, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback on your recent visit to Gettel Stadium Toyota. We are sorry to hear that your recent experience in our service department did not meet your expectations. We take all customer feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you may have experienced.

May 06, 2024

Everything was as ex petted all Q’s were handeled and advise was given about solutions More

by J.M. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyvn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ravi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Gettel Stadium Toyota responded

Thanks for the 5-Star review!

May 06, 2024

I had a scheduled appointment at 10:30. I asked the girl setting up my appointment, how long it would take as last time I had to just leave as it was going to be at least an hour and a half More

by LWBruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe?
May 06, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to provide feedback on your recent visit to our dealership. We sincerely apologize for the experience you had and would like to discuss this further with you. Please give us a call at 813-358-1002 and ask for customer relations. We appreciate your input and value the chance to enhance our services.

May 04, 2024

I paid for a part for the truck I purchased the wrong part cam in the box. I need to go back. More

by lbroden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Abreu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Gettel Stadium Toyota responded

We are sorry you had a one star experience at our dealership. Please call us at (813) 358-1002 and ask for customer relations so we can figure out how to make things right.

May 04, 2024

Fast service for an oil change. Very comfortable waiting area with amenities. Very knowledgeable staff. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Lee
May 06, 2024 -

Gettel Stadium Toyota responded

Thank you for the great review! We are thrilled to see that you had a 5-Star experience in our service department. Thanks for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 04, 2024

Amazing service, fast and friendly, will return to do all my service for my vehicle More

by JF.STRATUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Gettel Stadium Toyota responded

Thank you for the 5-star review and for choosing Gettel Stadium Toyota! We greatly appreciate your business.

May 04, 2024

Called for appointment, told none needed not busy. Service managers too busy for me. Had to wait a while to get checked in. Been using Stadium Toyota for 23 years, now since they changed to Gettel the More

by JERRYD1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Abreu
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback. We would like to hear more from you about your recent visit to Gettel Stadium Toyota. Please feel free to give us a call at your convenience at (813) 872-0147 and ask for customer service. We look forward to hearing from you.

May 03, 2024

Efrain in the service dept. was great and he was courteous, helpful and knowledgeable with a good attitude. More

by MONTAY555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback. We appreciate your kind words and will be sure to pass them along to Efrain. If you ever have more feedback or need assistance in the future, feel free to reach out. Thank you for choosing Gettel Stadium Toyota for your automotive needs! ☺

May 02, 2024

My Service Advisor is Michael Hare. He is professional and knowledgeable and kind. Appreciate his expertise! Especially as a customer for many many years. More

by akrasner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sabine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin the technician
May 02, 2024 -

Gettel Stadium Toyota responded

Thanks so much for the awesome review! We are thrilled to hear that Michael has provided excellent customer service over the years. We look forward to many more! Thanks for choosing Gettel Stadium Toyota. ☺

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