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Gettel Nissan - Service Center

Sarasota, FL

4.6
1,145 Reviews

1,145 Reviews of Gettel Nissan - Service Center

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July 02, 2024

Great service, my advisor was a bilingual young man at the Bee Ridge RD Sarasota very knowledgeable, friendly, and professional. My Nissan is doing great. THANK YOU! More

by sjune05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

Wonderful! Thank you for taking the time to share your recent Service Experience here at Gettel Nissan. We are thrilled Ernesto was able to assist you with your automotive needs and we hope to see you again in the future. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

July 02, 2024

Hector service specialist very professional, excellent customer service always taking care of his customers , i always go to him for service More

by julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

Julio We truly appreciate you sharing your Service Experience at Gettel Nissan. We are committed to serving all our guests well and look forward to seeing you again in the future. Have a great day! Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

July 01, 2024

Ernesto Lopez Product Specialist in Customer Service provided us with Outstanding Customer Service! His Communication Skills are Fantastic! Thanks Ernesto Great job! More

by aldykstra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler helped us straighten out a warranty issue!
Jul 31, 2024 -

Gettel Nissan responded

Excellent! Thank you for sharing your recent Service Experience here at Gettel Nissan. We are committed to assisting our guests with all of their automotive needs and we look forward to seeing you in the future. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

June 28, 2024

The experience with Hector and his team was very pleasant. Additional information requested and answered very professionally which is greatly appreciated. More

by daaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

Daaston Wonderful! We appreciate you taking the time to share your recent Service Experience with us here at Gettel Nissan. We take pride in assisting our guests with all of their automotive needs. We look forward to helping in the future. Have a great day! Chris Conway Owner Loyalty Manager Gette l Nissan 941-921-2655 cconway@gettel.com

June 28, 2024

Rachel took care of us like she always does, we have been going there for years and have become a Nissan family, they have always treated us fairly. More

by COLTSRULE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

Excellent! We are so happy to hear about your recent Service Experience with Rachel here at Gettel Nissan. She and the rest of the team are committed to providing excellent service and we look forward to more visits in the future. Have a wonderful day! Chris Conway Owner Loyalty Manager Gettel Niss an 941-921-2655 cconway@gettel.com

June 26, 2024

Worked well on providing price during negotiations. Service seems to be expensive but maybe all are. More

by moosalamoo.johnnyeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

We appreciate you taking the time to share your experience with us here at Gettel Nissan. We are committed to providing the very best customer service and hope to see you in the future to make it a 5 star review. Have a great day! Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconwa y@gettel.com

June 25, 2024

Blatantly lied to a young woman about the contract she was signing. Took my car in for service and told me I needed work done on my car that I had literally JUST had done max 2 months ago. This place wi More

by Stephani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna in service and Tyler in finance
Jun 26, 2024 -

Gettel Nissan responded

Stephani Thank you for taking the time to speak with me today about your recent Service Experience. We value your business and appreciate you sharing with me how our team fell short. We are committed to serving our guests well and as we improve we do appreciate your grace. Have a great day! Zachary Blaugh General Manager Gettel Nissan 941-343-4855 Zblaugh@gettel.com

June 24, 2024

Friendly competent and efficient staff. Pleasant waiting room with excellent coffee. Salesmen are helpful and not annoying. More

by PER123MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Stockard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gettel Nissan responded

Thank you very much for sharing your recent experience at Gettel Nissan. The entire team, both Sales and Service, are committed to serving our guests at a high level. We hope to see you back in the future to enjoy some more coffee with us! Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-26 55 cconway@gettel.com

June 20, 2024

After many visits in past 6 months I was very critical of gettell however this visit was very good there was another sensor issue they reprogrammed and didn't charge plus followup call by Chris to see if I More

by Vze107ctx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle's
Jul 31, 2024 -

Gettel Nissan responded

Thank you very much for sharing your recent Service Experience at Gettel Nissan. We are happy to assist you with your vehicle needs and it was a pleasure speaking with you afterwards. We hope to see you in the future and if there is anything else we can do for you please let us know. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

June 17, 2024

Took 2021 Altima in for 5 point inspection Had to wait so spoke with sales Gael Martinez since lease was due 3 hrs later drove out in 2024 Altima sr Been a Nissan customer for 30 plus yrs was taking ca More

by Weez
Recommend Dealer
Yes
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gael Martinez
Jun 18, 2024 -

Gettel Nissan responded

Thank you for the 5 star review!!! We are happy to hear about your wonderful experience with Gael!