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Gettel Nissan - Service Center

Sarasota, FL

4.6
1,146 Reviews

1,146 Reviews of Gettel Nissan - Service Center

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September 21, 2023

Rachel Z. was great to work with in the service center. She went over everything and informed me of all that was going on. I was impressed with the whole servi More

by jsgriffin2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We are very happy to hear about your wonderful experience in the service department with Rachel!!

September 21, 2023

Service department is great. Everyone very knowledgeable and friendly. They always explain what is being done. More

by jan305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We hope to see you back in our Service department!

September 20, 2023

Service members were great, but I wasn't completely happy with the outcome of my vehicle. The alignment being completely off when I picked it up which it was fixed 2 days later, but the air bag light remaini More

by OMALDONADO0215
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Lariviere
Sep 22, 2023 -

Gettel Nissan responded

Thank you for the review. We would like to fix this issue for you. Please call back to our service department at 941-921-2655 so we can get this taken care of for you.

Sep 22, 2023 -

OMALDONADO0215 responded

The OCS airbag recall is fir a reprogramming of the system in which i wasnt aware of the possibility the parts may be defective but i intend to repair it myself soon. Thank you

September 19, 2023

Dealership is very nice & clean. Everyone is very helpful & polite. The restrooms are always clean. More

by fdlewis59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!!

September 17, 2023

I have always had a good experience at Gettel Nissan. They treat you right thank you More

by mak195821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!

September 16, 2023

Always great treatment from Hector Rosario. Service is always fully documented and has always been done right the first time. The latest innovation was video, from the service tech, of the work More

by tonyk534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! Happy to hear the videos were useful and your experience was a great one!

September 15, 2023

Very good customer service advisor. Keeps me informed about everything during the appointment. Excellent experience. More

by DAVIDWILLIAMSON
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Gettel Nissan responded

Thank you for the 5 star review David!!! We greatly appreciate your business!!!

September 09, 2023

Very good service and Hector is always a great service advisor and good communicator, great form to informed by the video… More

by JGRAPROME69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We hope to see you back here in the future!!

September 08, 2023

Friendly service, knowledgeable staff. They responded quickly and provided feedback. Went out of their way to get the warranty claim approved. More

by amislynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Sep 11, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!

September 01, 2023

Hector was great but they didn’t vacuum back of car and it came for a detail More

by dtlent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coleman
Sep 01, 2023 -

Gettel Nissan responded

Thank you for the review. Next time you come in we will make sure that your car gets detailed and vacuumed.

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