Gettel Nissan - Service Center

I wanted to post a review thanking Rob Kinnie for all the lose ends he has tied for me. He did everything he possibly could for me when I had my car serviced at Gettel Nissan and I really appreciate it. My c lose ends he has tied for me. He did everything he possibly could for me when I had my car serviced at Gettel Nissan and I really appreciate it. My car was difficult to diagnosis because the mechanics weren't given any codes to find out what was wrong with my car. The mechanics ruled things out one by one, and were able to find the cause. Although it wasn't easy for the reason being the parts would fail intermittently. The next problem was who was going to pay for these failing parts. The extended warranty I took out told me they weren't going to cover the costs because we couldn't prove to them that the parts had actually failed since no codes were coming up. Rob Kinnie took care of this for me and got my extended warranty to pay for the costs. I am so thankful he went above and beyond for me, and I want others to see how awesome of a dealership Gettel Nissan is. It's reassuring to know I found a dealership in which I can put my trust in. More

Rob is wonderful! Always remembers us even though we typically go in for a routine oil change! Will always use this dealership as long as he is there! typically go in for a routine oil change! Will always use this dealership as long as he is there! More

Robert is wonderful!! He greats me at my car, knows me by name, and opens my door for me. He makes the service appointments tolerable. My wait time is always normal to short. I love coming here because it name, and opens my door for me. He makes the service appointments tolerable. My wait time is always normal to short. I love coming here because it is an in and out!! Keep up the good work guys :) More

Mr. Kinnie took care of me as soon as I walked in the door. He listened to my problem concerning my new Nissan truck and took it seriously with no questions asked. He had a mechanic look at my truck and door. He listened to my problem concerning my new Nissan truck and took it seriously with no questions asked. He had a mechanic look at my truck and found the problem immediately. He explained what was wrong and took care of it. He made me feel at home while repairs were made and I was done before I knew it. More

I give tha rating I give, because these guys have been nothing but accomadating. I'm in and out fo a very busy Service Center in no-time. These guys are professional and courtious. THAT'S WHY I rate as hi nothing but accomadating. I'm in and out fo a very busy Service Center in no-time. These guys are professional and courtious. THAT'S WHY I rate as high as I do. This is my second service on a new Rogue didn't do the first visit, so maybe you can count two for me. More

I live on the east coast of Florida and was traveling to Sarasota when the battery went bad on my 2008 Nissan Armada. I was able to bring my vehicle in on a Saturday, the battery was replaced, and I was on Sarasota when the battery went bad on my 2008 Nissan Armada. I was able to bring my vehicle in on a Saturday, the battery was replaced, and I was on my way within 15 minutes. The staff was extremely friendly and the service I recieved was top notch. I was very impressed. More

Customer Service: The service department has always been good to us willing to show us the old parts. Charlie and George are the best. Quality of Work: Best service department/shop I have ever dealt with good to us willing to show us the old parts. Charlie and George are the best. Quality of Work: Best service department/shop I have ever dealt with. In the five years of having our vehicle serviced at Gettle Nissan we only had 1 minor issue a couple years ago and it was quickly resolved. Human nature doesn't allow people to be perfect all the time but Gtl Nsn comes close. The techs do a great job and I have no complaints with any of our services. Well Done. Friendliness: The service writers are very accomodating. Overall Experience: A Price: Worth every penny. More

i bought an 05 Nissan Altima from my Dad with 30000 mi on it. He told me that he felt that Gettel Nissan where he bought it and had it serviced had always taken good care of him. I have had two Ford and it. He told me that he felt that Gettel Nissan where he bought it and had it serviced had always taken good care of him. I have had two Ford and have had three service dealerships with them and have had problems with all three. That has not been true of Gettel Nissan. From the start of my relationship with the now service manager Charlie Apple I feel that he has always handled me with sincerity. Unlike with previous experiences, here they do not try to use scare tactics and try to make you feel that you have all these problems from wear so that they can make extra money off you. Gettel never has never done that. The same is true with Rob Kinnie. He will not write a ticket with services you don't need. It trickles down from the top. I obtained an extended warranty at Gettel and I like to follow a maintenance schedule so that I don't have dealers pulling the scare tactic ploy on me and I even was able to but I also like to ask questions to understand the maintenance schedule that is provided. I like to know what to expect as far as anticipating maintenance needs based on wear patterns and get cost estimates on the various services in our changing economy. Charlie, Rob and Derek, as well, have all been sincere, on the level, patient, appreciative and supportive in my efforts to keep my car well maintained and to feel satisfied, comfortable and confident about the maintenance process. At the same time, they are comfortable giving me time estimates for the service. Today, I had what I thought was a concern about some noises. I had an appointment scheduled a ways back but the noises were growing more disconcerting. I like to come in mornings and Rob and Derek and Charlie have told me that they want to take care of me and have me feel comfortable about getting out when I need to. Today Rob quickly grabbed a tech for me to go take a drive with to give it a listen. Rob, the tech, was a very good listener and patient. He also, did not wish to use scare tactics or make me feel excitable. He patiently listened to my two concerns and educated me. He was the perfect choice. It also turns out that Rob got me Rob to listen to it feeling that I would be happy that it was the foreman of the service techs to listen. I believe that should say it and that's good because that's all the time I have! This is the standard that I hold them to and I'm just your nice average 35 year old guy who feels comfortable in the process of doing it. Keep up the good work guys! More

I have been a Nissan owner for 22 years (now on my third) and this is absolutely the best dealership I have ever worked with. My 1996 Nissan Altima has a lot of miles, and I still need it. George Rivera is and this is absolutely the best dealership I have ever worked with. My 1996 Nissan Altima has a lot of miles, and I still need it. George Rivera is helpful, understanding, and considerate. He is always able to accommodate my schedule and give me peace of mind about whatever work I am having done. Atmosphere in service waiting area is friendly and comfortable. I know my car will need more work as time goes on, and I know it will get done efficiently and correctly. More