Gettel Nissan - Service Center

Very good Very friendly and great customer service in a timely manner. even washed my car and pointed out that a critter had been under my hood . Very friendly and great customer service in a timely manner. even washed my car and pointed out that a critter had been under my hood . More

Will never buy any product from a Gettel dealership. Tour service department and people are worthless and have no customer service. I will never buy another car from your dealership or from any dealershi Tour service department and people are worthless and have no customer service. I will never buy another car from your dealership or from any dealership bearing your name. I am without my logo vehicle for my business foe 4 months. You give me a bottom line piece of crap loaner with no logo in its place and put me out and then over charge me for a tire sensor??????? Thanks but no thanks you are the worst kind of people. I buy 4 new vehicles per year for my business and your companies will never get any of it. DO NOT SHOP HERE EVER!!!!!! More

Great abc department Mike was great had to get a special order part installed and they got me in and out as soon as possible and a great waiting area Mike was great had to get a special order part installed and they got me in and out as soon as possible and a great waiting area More

Auto batler When we purchased our Nissan murano in 2013 we also both auto butler service to protect interior and exterior of our car that what we wore promised by When we purchased our Nissan murano in 2013 we also both auto butler service to protect interior and exterior of our car that what we wore promised by the guy who sold it to us .After 4 years we wore inform we never had interior service they didn't even vacuumed Sand I'm not sure if clear coat was applied to protect exterior paint. I'll never buy any service or car in this dealership More

Much better than Firkins My service advisor Billy, was easy to talk to and very informative. The appointment was easy to schedule and went well, no issues,great service. My service advisor Billy, was easy to talk to and very informative. The appointment was easy to schedule and went well, no issues,great service. More

"Above and beyond " Very helpful We had an issue with the clear coat on our Hyundai which we purchased at Gettel Nissan, but was out of warranty. Mr Billy Hipsher showed great integr We had an issue with the clear coat on our Hyundai which we purchased at Gettel Nissan, but was out of warranty. Mr Billy Hipsher showed great integrity by going "above and beyond" to resolve this problem at the dealers expense to insure we were satisfied and would continue to remain loyal customers. Thanks Billy ! More

Informative....Punctual....Extremely helpful staff.. Chuck, my Nissan Rep, was there to address all my needs for the servicing of my car. Punctual on my brief wait (like he promised) & helped me through Chuck, my Nissan Rep, was there to address all my needs for the servicing of my car. Punctual on my brief wait (like he promised) & helped me through all my needs at the service department. Ask for Chuck. Highly recommended. More

Did not honor their commitmeant to repair within 30 days We recently bought a used Town and Country from Gettel. After the usual Gettel inflation of the advertised price was argued and partially corrected, We recently bought a used Town and Country from Gettel. After the usual Gettel inflation of the advertised price was argued and partially corrected, the salesman verbally told us that in addition to a free 90 warranty on many items, if anything went wrong within 30 days of purchase, we should bring it in and they would take care of it. Before the 30 day period was up we had occasion to try to fold the stow and go seats and found one of them would not unlatch from the floor. We took it in and were given an appointment to bring it back the next week for repair. We brought it in and were told it would be $599 to fix it by Nancy and when we told her the salesman said they would make right anything that was not right within 30 days, she checked her system and said we did not have that kind of warranty. No, cuz it was verbal. She asked who promised us that, the salesman? We said yes. She just nodded and said it was not covered. After some discussion with her, she said that we were correct, that leaving us with the problem was not right. Then said she would talk to the service manager and see what could be done for us. She would call back the next day. That was a week ago. Not exactly what I call being taken care of. More

Great customer service! Chuck was a excellent, very helpful and kind. He really cares about the customer, I had very great experience, friendly atmosphere ? also refreshment Chuck was a excellent, very helpful and kind. He really cares about the customer, I had very great experience, friendly atmosphere ? also refreshment included while you waiting! More