Gettel Nissan - Service Center

Scandalous! Long story short is that you should avoid this dealership like the plague. They are rip off artists! I have 2 separate incidents that I want the pub Long story short is that you should avoid this dealership like the plague. They are rip off artists! I have 2 separate incidents that I want the public to know about. First of all, I have had very good experiences with Yark Nissan in Toledo Ohio. I made the mistake of thinking all areas are trustworthy. The first thing that happened was that my front seat was broken. My car was a 2014 Altima and it had 75K miles. These jerks told me according to their bluebook, that my car was worth $2700. I said what? They said yes and then referred me to a salesman. I said how much to get my seat repaired. They gave me an estimate for $4k. I was in shock that they would insult my intelligence like this. I listened to their salesman and then told him I would let him know which I didn't have any intention of buying a new car. I went to Mike's Auto Trim on washington. Fantastic customer service and very fair. I showed him the seat and he told me they would take it apart and weld the seat and rebuild the foam in the seat for $350. After he was done, my seat was absolutely fine and has remained so since that which is about a year ago. The other incident that happened was that our 2016 Sentra lease was expiring so we had to turn in the car. They did an inspection using a 3rd party inspector who came to the house. He found a crack in the windshield which would be pricy if the dealer did it. Besides that crack, there was nothing else. The next day, I replaced the windshield completely and then turned the car in along with the receipt from the company that did the glass work to Gettyl Nissan. After a month, they sent us an email notifying us that we owed them $800. There was a repossession fee, a returned lease fee and something else which encompassed about $450. So make sure if you are buying that you get it in writing that these BS fees will be waived! You can't get out of them. The other $350 was billed because of the cracked windshield. Yes, the same one that I replaced just hours before turning it in. So we had to go scouring for the old receipt again and into our car insurance and prove yet again that we fixed the windshield. Their mistake and they would have absolutely charged us for it had we not had the receipt. There is a reason Nissan's sales went down 99% this last quarter and this type of customer service is why. Avoid them completely. The funny thing is that if you sign another lease or buy a car, they will waive all those fees. Sad really. More

Over Charge for doing next to nothing. Took my wife's SUV in to have the A/C repaired. Turns out the SUV had been backed into and what we needed was a body shop and insurance claim. Yes the Took my wife's SUV in to have the A/C repaired. Turns out the SUV had been backed into and what we needed was a body shop and insurance claim. Yes they discovered this for us but $ 166.23 is a lot of money for their discovery when no work had been performed. Part of the charge was $ 15.39 for shop supplies. My chance of ever buying a SUV there is not very high. This review has no bearing on the employee's they are first rate. More