Gettel Lincoln - Service Center

It's always very easy. I will say i told them about a problem with the rear camera sometimes not working. They said they looked at it and it was fixed. However it now hasn' I will say i told them about a problem with the rear camera sometimes not working. They said they looked at it and it was fixed. However it now hasn't worked at all since. More

They kept finding thing's wrong with the car they said needed to be fixed. $$. Hard to believe. Car wash was terrible. Labor cost was ridiculous. $220 for 1 hr just to look at charging system/alternator. needed to be fixed. $$. Hard to believe. Car wash was terrible. Labor cost was ridiculous. $220 for 1 hr just to look at charging system/alternator. More

Getting a hold of service is a crap shoot . I called 2 days just to get service to return my call trying to make an appointment. I would have to think hard about buying a vehicle from Gettle if I called 2 days just to get service to return my call trying to make an appointment. I would have to think hard about buying a vehicle from Gettle if trying to get service is this difficult. More

Steve is so helpful and competent and the service team is great.We finally got the missing part after two years! great.We finally got the missing part after two years! More

The service department has been very responsive to our concerns. The salesman we worked with was very cordial and helpful. concerns. The salesman we worked with was very cordial and helpful. More

The most professional and outstanding customer service. I will ONLY deal with him when my Mustang needs service! He is the VIP of that department in my opinion!! I will ONLY deal with him when my Mustang needs service! He is the VIP of that department in my opinion!! More

Service was able to get us in right away and we do appreciate that. Kind and courageous by all the staff. appreciate that. Kind and courageous by all the staff. More

Kevin the service manager and Dan my service rep always make sure I walk away feeling good about my purchase and the service I receive. My decision to purchase a Lincoln was primarily based on the service make sure I walk away feeling good about my purchase and the service I receive. My decision to purchase a Lincoln was primarily based on the service department. My further purchase will be primarily based on the service department going forward. More

Dan misinformed me on my repair. He cost me much hardship. He repaired the rear brakes instead of the front brakes. He said it was my fault not his. He is lying. This is the first co He cost me much hardship. He repaired the rear brakes instead of the front brakes. He said it was my fault not his. He is lying. This is the first complaint I have made in my 50 years of getting repairs done. I would be happy to talk with management. Very disappointed. More

Good communication- I’ve never had any surprises or unexplained issues and the final bill is what was expected. unexplained issues and the final bill is what was expected. More