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Gettel Kia of Bradenton - Service Center
Bradenton, FL
1,204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,204 Reviews of Gettel Kia of Bradenton - Service Center
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February 09, 2022
The service was excellent but I have two issues. #1 is the fact that the reason for my visit was the battery had been replaced and the instructions in the owners manual regarding resetting the sunroof wer the fact that the reason for my visit was the battery had been replaced and the instructions in the owners manual regarding resetting the sunroof were different than the technical service bulletin I found on this car. I could not get either of them to work. It seems unreasonable that the reset has to be done and that it was so difficult to do. The diagnostic for this cost $80 and should have been easy enough for an owner to do instead of being so difficult. This was the fault of KIA, not the fault of your service people and I am not blaming them. More
by ROYPINNELL
Verified CustomerEmployees Worked With
February 03, 2022
I was going to use a groupon for my first oil and filter, then found i had a $10 off service coupon for Gettle. I called and they said it would be $49 less $10. They said that includes taxes. As that was s then found i had a $10 off service coupon for Gettle. I called and they said it would be $49 less $10. They said that includes taxes. As that was same price as groupon i took to Gettle. They just did oil and filter- no tire rotation- and said price was $59 with coupon! I was so mad!!! They said it was taxes, but it was supposed to include taxes!!!! Will never go there again for service- price gauging!!!! More
by Hlisanti
Employees Worked With
Ashlee Castle
February 02, 2022
By far, the best dealership I have ever been to! Amazing customer service. Russell was available for all of my questions. I was greeted promptly, and with a smile. The customer waiting area was clean and in customer service. Russell was available for all of my questions. I was greeted promptly, and with a smile. The customer waiting area was clean and inviting. The service manager, Bud, was extremely accommodating! Lifelong customer! More
by alauralmarriott
Employees Worked With
Bud Marriott, Russell
January 10, 2022
Told us tires were "bald" when they aren't (Firestone checked it at a 3 or 4). Told us our windshield wipers needed replacing but I just did it with high end blades a few months ago and they work great! checked it at a 3 or 4). Told us our windshield wipers needed replacing but I just did it with high end blades a few months ago and they work great! The only reason I took our soul here was for the service update by the manufacturer (free update). They obviously were lying to make money off of us. Don't appreciate that the dishonesty, which is why I don't recommend. We also heard another customer say no to an alignment they said he needed because he just got one less than 6 months ago and doesn't drive the car. They are under construction for a new building... I wonder if they're trying to make up the cost of that :) Okay, that was a joke, but the dishonesty is not! I was nice and gave a 2 instead of a 1 because at least they did the work and an oil change that we added on. However, that did take 2 hours for a scheduled appointment. More
by KLF
Employees Worked With
Ashlee Castle
December 13, 2021
Everything as expected, smooth service, completed when promised. Big renovations happening, but staff seems to be doing all they can to keep things moving promised. Big renovations happening, but staff seems to be doing all they can to keep things moving More
by BAS4U26
Employees Worked With
William
