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Gettel Kia of Bradenton - Service Center

Bradenton, FL

4.6
1,204 Reviews

1,204 Reviews of Gettel Kia of Bradenton - Service Center

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February 05, 2024

Russel met me immediately and quickly took care of check in. The approximate wait time was spot-on and I was kept informed. The completion paperwork was handled efficiently and swiftly. I also scheduled my More

by WILDFLOWERS957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gettel Kia of Bradenton responded

Thank you for your splendid review! We will look into the online scheduling for Saturdays.

February 04, 2024

Bill made everything happen to repair a problem in my car that was found when I brought it in for spark plug replacements. More

by NEWALLEN2000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gettel Kia of Bradenton responded

Thank you for your fabulous review! Billy is the best!

February 02, 2024

The people in the service department are professional and efficient. They keep you updated as to what is going on with your vehicle. The waiting room could use more chairs as there is always quite a few pe More

by shirleysfan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Gettel Kia of Bradenton responded

Thank you for your excellent review and feedback!

February 02, 2024

Our Sales person, Dylan Mooneyhan was a pleasure to work with as well as the other departments that we dealt with during the sale. More

by paulsensx3
Recommend Dealer
Yes
Employees Worked With
CJ Jeun
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Mooneyhan
Feb 02, 2024 -

Gettel Kia of Bradenton responded

Thank you for your phenomenal review! Dylan is the best!

February 01, 2024

Was told on phone tire would be delivered same day as appointment, but it wasn't, so we had to come back after the weekend. More

by BODENE21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gettel Kia of Bradenton responded

Thank you so much for your marvelous review! However, we do apologize for the confusion but happy it worked out.

January 29, 2024

As usual, Gettel KIA did an excellent job. It was only a standard maintenance appointment, but Jeff and the service tech treated it as an important appointment, and did everything to make it a More

by Greg C
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 30, 2024 -

Gettel Kia of Bradenton responded

Thank you for your excellent review!

January 29, 2024

Dealt only with Kim Caleo. She was great. Very helpful. Kept me informed frequently while waiting. Very nice waiting area and bathrooms. More

by Jmauder
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Caleo
Jan 30, 2024 -

Gettel Kia of Bradenton responded

Thank you for your excellent review!

January 28, 2024

the person at the desk was friendly and they completed the service in under an hour. More

by maxmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Gettel Kia of Bradenton responded

Thank you for your splendid review!

January 28, 2024

Curt explanation of what services were required and very matter of fact about what my 'extended' warranty paid for and did not cover. I did not care for him. More

by singpraise2
Recommend Dealer
No
Employees Worked With
Russell Tambourine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Tambourine
Feb 28, 2024 -

Gettel Kia of Bradenton responded

We would like to apologize for your negative experience with us here at Gettel Kia of Bradenton. We apologize for the lack of explanation and Russell's curtness. Our General Manager, J.P. Blair, takes great pride in the guest experience, please contact him as soon as possible at JPBlair@gettel.com or (941) 417-5252 ext.27000.

January 27, 2024

The dealership handled my service need quickly and professionally. the waiting area was immaculate and well stocked. The contact was consistent and informative throughout the process More

by mydoggeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Gettel Kia of Bradenton responded

Thank you for your excellent review!

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