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Gettel Kia of Bradenton - Service Center

Bradenton, FL

4.6
1,204 Reviews

1,204 Reviews of Gettel Kia of Bradenton - Service Center

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March 23, 2022

Good oil change service at a reasonable price. Had a misleading experience. Was told that I needed a new right front axle because it was slinging grease. Quote of approximately $1300. Had my home More

by Chuck
Recommend Dealer
No
Employees Worked With
Devaron Headings
Mar 24, 2022 -

Gettel Kia of Bradenton responded

Sorry your visit didn't go well. I will talk with the tech that looked at your car and address your concerns. Let me know if I can do anything else. Thank you, Randy Santos GM 941-213-1434.

Mar 24, 2022 -

Chuck responded

Thank you Randy. Perhaps the most infuriating part was the manager that called me back. He had either not read the entire complaint I posted or was deliberately ignoring the basic fact that a problem was “found” where none existed and instead focused on why they couldn’t get me a part right away, a part that I didn’t need. The fact that you did not have the part was actually a blessing or I would’ve spent $1300 unnecessarily.

March 20, 2022

Good quick work getting my car done suppled courtesy ride back to our home and backpack More

by b.m.moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devaron Headings
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you!!

March 20, 2022

The service team was super kind and helpful. I wouldn’t hesitate to bring my car back for service. More

by Css1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you!!

March 19, 2022

Whenever I have had a problem with my car I been taken care of by Billy in service and the staff I general. They are never too busy to assist me with my needs, even if it is unexpected. They are always pr More

by kathyhj06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

My service advisor did an excellent job keeping me informed during the repair process. He also clearly explained all options. More

by Aburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Very fast nice service. I was very happy about this service. Definitely love come back again More

by 2846369943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Booth, Devaron Headings
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you!!

March 17, 2022

Great Kind and Friendly Staff. They took care of all of my car needs in a great way! More

by Derek B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you, Derek!!!

March 17, 2022

Couldn’t have asked for a better experience than the one I had with their service manager and the whole job they did from the beginning to the end. More

by Fuzznomoor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you!!

March 17, 2022

Russell was great! Very attentive and answered all of my questions. Explained in detail the pros and cons of getting additional services done since they were not perfor More

by MariDel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tij Washington
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you!!

March 17, 2022

Devaron was wonderful. I had to leave my car for a week and the dealership arranged to get me me a rental car. Great service. More

by Marilyn Pogan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devaron Headings
Mar 21, 2022 -

Gettel Kia of Bradenton responded

Thank you, Marilyn!!

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