Gettel Kia of Bradenton - Service Center
Bradenton, FL
1,204 Reviews of Gettel Kia of Bradenton - Service Center
Good oil change service at a reasonable price. Had a misleading experience. Was told that I needed a new right front axle because it was slinging grease. Quote of approximately $1300. Had my home Had a misleading experience. Was told that I needed a new right front axle because it was slinging grease. Quote of approximately $1300. Had my home dealer check it out a week later when I got home. Absolutely nothing wrong with the axle. They even let me crawl around under there while it was on the lift so I could see for myself. I have a lifetime of vehicle and equipment maintenance background. I know what I’m looking at. I left an unsatisfactory review because your service did not call back when I left messages. after leaving the messages and the review, I finally got a call back from your service manager that focused on the fact that you did not have parts available and all the excuses for that rather than on the misleading statement that I needed a new axle, which is the real issue.There is absolutely nothing wrong with this axle or the boots. You either have an incompetent tech, a clerical error, or deliberate unethical practice. Your dealership has broken all trust with me. More
Good quick work getting my car done suppled courtesy ride back to our home and backpack back to our home and backpack More
The service team was super kind and helpful. I wouldn’t hesitate to bring my car back for service. I wouldn’t hesitate to bring my car back for service. More
Whenever I have had a problem with my car I been taken care of by Billy in service and the staff I general. They are never too busy to assist me with my needs, even if it is unexpected. They are always pr care of by Billy in service and the staff I general. They are never too busy to assist me with my needs, even if it is unexpected. They are always professional and after any service my car is washed and vacuumed! I absolutely am impressed with this Kia Dealership! I would refer anyone here to purchase and car and use their service department! More
My service advisor did an excellent job keeping me informed during the repair process. He also clearly explained all options. informed during the repair process. He also clearly explained all options. More
Great Kind and Friendly Staff. They took care of all of my car needs in a great way! They took care of all of my car needs in a great way! More
Couldn’t have asked for a better experience than the one I had with their service manager and the whole job they did from the beginning to the end. I had with their service manager and the whole job they did from the beginning to the end. More
Russell was great! Very attentive and answered all of my questions. Explained in detail the pros and cons of getting additional services done since they were not perfor Very attentive and answered all of my questions. Explained in detail the pros and cons of getting additional services done since they were not performed on the car previously. He made sure to ensure me that the tires would be available. He called back immediately after me he missed my call a few days before the appointment. I called with a concern on the alignment as the car was pulling to the right and he assured me it was due to the road I was driving on and he was absolutely correct. Loved working with him, great guy! More
Devaron was wonderful. I had to leave my car for a week and the dealership arranged to get me me a rental car. Great service. I had to leave my car for a week and the dealership arranged to get me me a rental car. Great service. More