Gettel Kia of Bradenton - Service Center
Bradenton, FL
1,204 Reviews of Gettel Kia of Bradenton - Service Center
As I have stated many times in prior reviews. Russell Tambourine is the ONLY reason I visit your dealership and is the sole reason I will continue to do so. As a side, I currently own two Kias, a Russell Tambourine is the ONLY reason I visit your dealership and is the sole reason I will continue to do so. As a side, I currently own two Kias, a 2020 Stinger and a 2024 K-5. Unfortunately, Gettel Kia of Bradenton did not have either in stock when I purchased, which was completely understandable given the supply chain issues from 2020 - 2022. With that said when I am ready to purchase my nest KIA, (I have owned seven thus far beginning in 2015) But, to be candid, the ONLY reason that I will seek my next purchase from Gettel Kia of Bradenton as in the past, is because of the service, specifically CUSTOMER SERVICE, vehicle knowledge, professionalism, courtesy, accommodations of my needs, (I could go on until there are no more adjectives remaining in the English language, but I'll save them for future reviews), that RUSSELL provides. He is complete professional who knows my vehicle like I know the alphabet and most importantly, he knows me. He definitely KNOWS HIS CUSTOMERS, which is so vitally important in a service driven business model. In short, I TRUST Russell COMPLETELY to provide the correct diagnosis and a thoroughly explained prognosis. His diagnosis is always accurate including the material nature or immediate need of the recommended service and if anything beyond my request is warranted, he has never attempted or come close to "over selling). In short Associates such as Russell are treasures rarely found and and should be rewarded in kind. And since I am certain I am not the only customer who shares this opinion, Russell is definitely one of those "it factor" Associates that definitely not only earns his salary, but earns the dealership loyally consumers, such as myself. Simply the best in any class. PERIOD. Kenneth Ragan More
Easy to make appointment. Friendly staff . Great experience. Will definitely be back when needed. Friendly staff . Great experience. Will definitely be back when needed. More
They are always courteous and thorough. I feel they are understanding of people's needs as well as trustworthy. When they tell me something, I believe them. I feel they are understanding of people's needs as well as trustworthy. When they tell me something, I believe them. More
Always helpful and informative even with the little things. Always helpful and informative even with the little things. I only trust my vehicle to be serviced at Gettel Kia. things. Always helpful and informative even with the little things. I only trust my vehicle to be serviced at Gettel Kia. More
Very efficient and good communication A very comfortable waiting area and very prompt service Appreciate the car wash and vacuum waiting area and very prompt service Appreciate the car wash and vacuum More
Refused to help me with my weather strips that I was unhappy with everything else was great. unhappy with everything else was great. More
Great service experience. Everyone was friendly and helpful. Work was done quickly and efficiently. Waiting area was nice and clean. Will return for my next service. Everyone was friendly and helpful. Work was done quickly and efficiently. Waiting area was nice and clean. Will return for my next service. More
Very friendly staff. Nigel was great very easy to work with. Loving my car a lot Nigel was great very easy to work with. Loving my car a lot More