Gettel Kia of Bradenton - Service Center

There was a recall on my car, They fixed the issue and got my car back to where it should be. got my car back to where it should be. More

I made an appointment for a simple oil change (10 min service) and chose Kia dealer since it is a new car purchased from them. It takes me 30-40 min to get to the dealer and upon arriving for a scheduled service) and chose Kia dealer since it is a new car purchased from them. It takes me 30-40 min to get to the dealer and upon arriving for a scheduled appointment I was told it would be 1-1.5 HOURS!! After 1hr 40min I was informed that my vehicle was done and it was getting washed. I thought this would be no more than another 5-10 min operation but 20 min later I asked them to "just get me the car as I did not plan on being here for OVER 2 HOURS for a simple oil change." At that time the lot attendant was bringing my car up to just now start vacuuming it so I asked him for they keys and left. Because of the extensive time at the dealer, I was now in rush hour traffic so 4 hours after leaving for a 10 min oil change I was back home. My business is going elsewhere as taking my vehicle to Gettel Kia for basic service offers no value over a local Quick Lube operation. Customer Service at Kia new they were taking excessive time to perform service that day and should have contacted me to ask to reschedule instead they lost my business. More

Staff is polite and helpful. I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey More

Service always excellent from buying my car and having it serviced at your dealership. Emiliano is an excellent service technician. I usually have Russell since buying my car but he was off this day and Emil serviced at your dealership. Emiliano is an excellent service technician. I usually have Russell since buying my car but he was off this day and Emiliano did a great job. Keep up the excellent work.....?? More

Very good service great communication timely always takes good care of me and very nice waiting room good care of me and very nice waiting room More

Fast and Quick service every time! ! Russell is wonderful! I highly recommend Gettle Kia in Bradenton! ! Russell is wonderful! I highly recommend Gettle Kia in Bradenton! More

Asked to wait when I had an appointment, no explanation other than questions needed to be asked. Waiting room smelled. 10am appointment for oil change/tire rotation and vehicle wasnt ready four hours later other than questions needed to be asked. Waiting room smelled. 10am appointment for oil change/tire rotation and vehicle wasnt ready four hours later. Put on hold when I called. Piece was not properly secured under car after service. More

3 hrs for a scheduled oil change & tire rotation- RIDICULOUS. Everything else than was fine. RIDICULOUS. Everything else than was fine. More

The service staff at Gettel Kia Bradenton are amazing! The work has always been right the first time and it’s done in record time as well! The work has always been right the first time and it’s done in record time as well! More