Gettel Kia of Bradenton

Excellent service and Scott went above and beyond to help me out with my car issue. 100% recommended. me out with my car issue. 100% recommended. More

Always pleased with service performed on my Kia telluride…. Would definitely recommend To friends and family. telluride…. Would definitely recommend To friends and family. More

Top notch service. The customer care is unmatched, particularly Russell. He went above and beyond to make my experience a great one. particularly Russell. He went above and beyond to make my experience a great one. More

Quick friendly service. Seemed very organized even though dealership was under construction. Easy to get in and out. dealership was under construction. Easy to get in and out. More

Great service the car sales man knew how to help us and help us get the car we wanted help us get the car we wanted More

I took my car in for service and some other problems. I spoke with Russel immediately who kept me informed, offered me alternate transportation, returned my car washed and vacuumed, and gave me the royal t spoke with Russel immediately who kept me informed, offered me alternate transportation, returned my car washed and vacuumed, and gave me the royal treatment all the way! I would highly recommend Gettel Kia of Bradenton to everyone! More

Kind, helpful, connecting in a personal way. Immediate response to my concerns and prompt appointment response to my concerns and prompt appointment More

Initial response to my request on a Friday to check stock on a particular car was rapid and responsive. Unfortunately, there was absolutely no follow up. The salesperson, Steven, said he would send me his on a particular car was rapid and responsive. Unfortunately, there was absolutely no follow up. The salesperson, Steven, said he would send me his contact info so I could submit the VIN of my current auto. Nothing happened. I finally called back on Sun and spoke with Chris, again nonresponsive. Eventually, I received a note that the car I was interested in had been sold that weekend. Do not ever withhold information or otherwise mislead a customer. I will not deal with anyone from Gettel Kia ever again if I can help it. More

This is for Gettel KIA of Bradenton, which is not listed: First, let me say, I take some responsibility for my poor buying experience. I should have walked out several times and I consider myself mo listed: First, let me say, I take some responsibility for my poor buying experience. I should have walked out several times and I consider myself more adept at car buying. I usually have everything resolved before even arriving at the dealership. When I arrived and walked in with my mask on, not a single person in the entire dealership was wearing a mask. Now, this may not be an issue to many, but as a business, it was unconscionable. I was told that they "social distanced", but two people walked up to me within a foot or two, maskless. But, I went out and looked at the cars. The salesman could tell I was concerned, so he wore a bandana. I knew what I wanted, so it was really only an issue about the price, which I had more or less researched, on the dealers website, prior to arrival. After agreeing on the car, the manager came out to check my trade in and offered $3000 less than what was on the website. During "negotiations" I said I preferred to stay outside, since, again, everyone inside was maskless. He came back out, said he found "a buyer" for my car and then offered a lease price $50/month higher than the advertised price. When he said it wasn't true, I showed him the ad in black and white. He came back again, with me waiting outside, and gave a price that I thought was fair, but since I was outside and not really sitting and able to really review the offer, turned out not to be what I thought. It wasn't until all the papers were signed and I didn't get a check back for my trade, that I realized I didn't get the deal I expected. The only positive is that, as expected, my wife really likes the car. But I will look for somewhere else to get it serviced and will not do business with any other Gettel dealership. More